Senior UX Researcher

Join LexisNexis and shape the future of legal technology

About our Team
LexisNexis is a global leader in legal, regulatory, and business information. We provide cutting-edge digital solutions that empower legal professionals worldwide. Our UX Research team plays a vital role in delivering exceptional user experiences through innovative research and data-driven insights.

About the Role

As a Senior UX Researcher, you will lead major research projects that shape our core legal technology products. You will collaborate with cross-functional teams, influence product strategy, and drive research initiatives that enhance user experiences. Using your expertise in various UX research methodologies, you will provide valuable insights to inform product development and business decisions.

We are looking for an experienced UX researcher who thrives in a collaborative environment, can navigate corporate structures, and has a strategic mindset. This role is ideal for someone who enjoys leading research initiatives, mentoring junior researchers, and turning insights into actionable recommendations.

Reporting into the Lead UX Researcher, this is a permanent full-time role, to be based in Chatswood Sydney head office, along with a hybrid home/office arrangement to support a healthy work-life balance.

Responsibilities

• Lead UX research projects to understand user behaviours, needs, and motivations.
• Develop research strategies aligned with product and design goals.
• Apply a range of qualitative and quantitative research methodologies.
• Analyse research findings and provide actionable insights for product teams.
• Collaborate with UX Designers, Product Managers, and Engineers to enhance user experience.
• Present research insights to stakeholders and influence business decisions.
• Identify opportunities for UX improvements through competitor analysis and market trends.
• Mentor junior UX researchers and foster a culture of research excellence.

Requirements

• A degree in Psychology, Human Factors, Anthropology, Human Geography, or a related field.
• 6-8 years of experience as a UX Researcher or User Researcher.
• Strong expertise in UX research methodologies (e.g., ethnography, JTBD, diary studies, conjoint analysis).
• Demonstrated experience working in a product development environment.
• Ability to analyse complex data and translate findings into actionable recommendations.
• Strong communication skills to influence stakeholders across different business levels.
• Experience collaborating with cross-functional teams in a corporate setting.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Discounted Health plan rate and Optical Assistance
• Life assurance and income protection
• Option to buy additional Annual Leave days
• Employee Assistance Program
• Flexible working arrangements
• Benefits for you and your family
• Access to learning and development resources

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

If you are passionate about UX research and want to make a meaningful impact in the legal tech industry, we would love to hear from you Apply today and be part of a team that is shaping the future of legal technology.

Applicants are encouraged to include their "Research Portfolio" along with their updated CV and cover letter while submitting applications.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form.