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UX Researcher

4 weeks ago


Sydney, New South Wales, Australia LexisNexis Risk Solutions Full time

User Researcher Job Description

LexisNexis is seeking an early-career User Researcher to join our UX team in Sydney. As a UX Researcher, you'll work closely with senior researchers, UX designers, product managers, and cross-functional teams to uncover user needs, behaviours, and motivations.

This role offers a fantastic opportunity to build a meaningful career in research and UX—especially if you're eager to learn, take initiative, and grow your technical skills in a corporate yet agile product environment.

About the Role

The ideal candidate will have:

  • A degree in Psychology, Human Factors, Anthropology, Human Geography, or a related field.
  • 1-3 years of experience in user research, preferably within a product or technology environment.
  • Familiarity with a variety of research methodologies (interviews, observations, usability testing, task analysis, etc.).
  • Comfortable working in a collaborative, cross-functional setting.
  • Curious about complex systems like the legal industry (no legal background required).
  • Strong communication skills and a team-oriented mindset.
  • Eagerness to learn and develop your research toolkit.

Responsibilities

  1. Assist in conducting user research for products and features using qualitative and (optionally) quantitative methods.
  2. Support small to mid-sized projects, guided by experienced senior researchers.
  3. Collaborate with stakeholders to understand research objectives and align on key questions.
  4. Analyse and synthesise data into actionable insights.
  5. Advocate for user needs across design, product, and development teams.
  6. Stay informed about competitor products and industry trends.
  7. Help with research operations including participant recruiting and compliance processes.

Benefits

  • Discounted Health plan rate and Optical Assistance.
  • Life assurance and income protection.
  • Option to buy additional Annual Leave days.
  • Employee Assistance Program.
  • Flexible working arrangements.
  • Benefits for you and your family.
  • Access to learning and development resources.

About LexisNexis

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.