Broker Account Manager

3 weeks ago

Sydney, New South Wales, Australia ANZ Full time
About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Broker Account Manager, you will assist the Senior Broker Manager in portfolio management of third-party relationships and origination in Commercial Banking (e.g. CB&O, SME, DSI, Emerging Corporate etc). This will be achieved through developing sustained channel growth whilst maintaining sound risk management to ensure that a quality portfolio is maintained.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: 242 Pitt Street, Sydney, 2000
Work Hours: Full-time

What will your day look like?

As a Broker Account Manager, you will:

  • Be part of a team that offers specialist relationship advice and support to Commercial Bankers, Brokers and Aggregators, providing intimate knowledge of our customers' needs.
  • Assist to develop and implement regular contact strategies and networking opportunities to grow third-party distribution.
  • Stay abreast of the industry and provide market sensing to help sale leaders understand the external market.
  • Act as an SME to provide clarity and upskill brokers and aggregators on ANZ policy, credit appetite, process and product.
  • Provide education and training support to aggregators and brokers.
  • Monitor and review relationships between broker and banker to ensure the alignment is optimal.
  • Evaluate broker and aggregator relationships relevant to the product/business and recommend whether accreditation should be continued.
  • Ensure the accurate and timely completion of key broker processes including on-boarding, off-boarding, commission and well-managed processes.
  • Supervise, monitor and recommend consequences & solutions for third-parties ensuring compliance to risk & regulatory.
What will you bring?

To grow and be successful in this role, you will ideally bring the following:

  • Influencing and Relationship Building: Demonstrated ability to build long term partnerships and influence and negotiate with stakeholders.
  • Customer focus: Defines and measure success through the eyes of the customer and banker, anticipates, understands and responds to evolving customer needs.
  • Market / Industry Knowledge: Strong level of knowledge and experience in the broker industry.
  • Commercial Banking Knowledge: Strong knowledge of commercial banking, particularly policy, process and product, preferably with experience gained in a business banking environment.
  • Commercial Lending: Strong knowledge of financial statements and credit assessment skills (background of sound business lending).
  • Team Player: Ability to work autonomously, work with a team and solve problems quickly.

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit ANZ Careers and search for reference number 89560.

Job Posting End Date: 21/03/2025 , 11.59pm, (Melbourne Australia)

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