Senior Project Manager

MTX APAC Adelaide, South Australia, Australia

Senior Project Manager

Join Our Growing MTX APAC team as a Senior Project Manager

At MTX APAC, we're on a mission to modernise the world through technology As a global cloud consultancy and Salesforce Summit Partner, we empower our clients—particularly across government, healthcare, and education sectors—to deliver better outcomes for their communities through innovation, human-centered design, and smart digital solutions.

We're growing fast and are looking for purpose-driven individuals who thrive in a collaborative, fast-paced environment where their work has a real-world impact. If you are passionate about transforming businesses and improving lives through technology, MTX APAC is the place for you.

We are seeking a highly skilled and client-focused Senior Salesforce Project Manager to join our dynamic and collaborative team. This role is key in driving the strategic direction, delivery, and success of Salesforce projects, ensuring they align with both client expectations and business objectives. As a Senior Project Manager, you will drive deep and trusted client project relationships, lead the delivery of complex Salesforce solutions, and strategically guide the project team to meet key milestones. You will ensure that projects are executed on time, within scope, and on budget, while consistently adding value to the client and the organisation. This is an exciting opportunity to contribute to digital transformation initiatives, work with leading technologies (including Salesforce, Mulesoft, Tableau, and AI/ML), and help shape the future of our clients' services and operations.

• Client Relationship Management: Develop and maintain strong, lasting relationships with key client stakeholders, acting as the primary point of contact for project-related communications. Ensure client needs are understood, expectations are managed, and solutions align with their business objectives.
• Strategic Project Leadership: Lead the strategic planning and execution of Salesforce projects, ensuring that all project goals align with the broader business strategy. Provide insights and guidance to the client on best practices and Salesforce capabilities, positioning the company as a trusted advisor.
• End-to-End Delivery Management: Oversee the full lifecycle of Salesforce projects, ensuring successful delivery within the defined scope, timeline, and budget. Manage resources, schedules, and risks effectively while adapting to changes in client requirements.
• Stakeholder Alignment: Work closely with business and technical stakeholders, including senior leadership, Sales, Salesforce architects, and developers, to ensure alignment of project goals and objectives. Ensure all project teams are working towards the same outcomes and manage any conflicts or issues that may arise.
• Accountability for Results: Take strategic accountability for the overall success of projects, ensuring that both business outcomes and client satisfaction are consistently met. Lead the delivery of high-quality Salesforce solutions that drive measurable business value for the client.
• Project Governance & Risk Management: Establish and maintain strong project governance processes, including tracking project performance against agreed timelines, budgets, and quality standards. Proactively identify and manage project risks, providing solutions to keep projects on track and ensuring successful outcomes.
• Mentoring and Team Leadership: Lead, motivate, and mentor project teams, fostering a collaborative culture that drives high performance. Encourage ongoing professional development for team members and ensure that skills and capabilities are aligned with project requirements.
• Change Management: Guide the client through change management processes, ensuring that any changes to the project scope are effectively managed, communicated, and implemented with minimal disruption to the project.
• Strategic Reporting & Communication: Provide strategic updates and project insights to both internal stakeholders and clients, ensuring transparency and maintaining a proactive communication approach.
• Continuous Improvement: Identify opportunities for process improvements across project delivery and client management to drive efficiency and enhance the overall client experience.

• Bachelor's degree in Business, Information Technology, or a related field (or equivalent experience).
• 7+ years of experience managing Salesforce (or similar technology) projects, with at least 2 years in a senior leadership role, focusing on client-facing responsibilities.
• Understanding of Salesforce solutions, including Professional Services Sector, Service Cloud, Marketing Cloud, and other key products desired.
• Proven success in managing large, complex projects with direct responsibility for strategic client relationships and project outcomes.
• Expertise in managing client expectations, understanding business needs, and delivering tailored solutions.
• Strong leadership capabilities, with the ability to manage and mentor cross-functional teams, and drive them towards successful project outcomes.
• Exceptional communication skills, with the ability to present complex information to stakeholders at all levels, from technical teams to senior executives.
• Proficient in project management tools such as Jira, Microsoft Project, and experience in managing Agile or Hybrid delivery models.
• Strong problem-solving skills, with the ability to anticipate challenges and implement strategies to overcome them.
• Salesforce certifications such as Salesforce Administrator, Salesforce Developer, or Salesforce Consultant are highly advantageous.
• Experience working with senior leadership teams and managing client expectations at the executive level.
• Knowledge of change management principles and the ability to lead clients through complex change processes.

• Globally recognised Salesforce Summit Partner: As a top-tier Salesforce Partner, we bring deep platform expertise, innovation, and a proven track record of delivering over 1,000+ successful projects. You'll have the opportunity to work on high-impact projects with the latest Salesforce technologies
• Work with purpose: Contribute to meaningful projects that transform public services and empower communities
• Growth and learning: Access to mentorship, certification support, and global knowledge-sharing networks to accelerate your journey.
• Collaborative culture: Be part of a diverse, supportive and globally connected team that values inclusion, innovation, agility, and integrity.
• Flexibility: Hybrid working models and support for work-life balance.
• Recognition & Impact: Be part of a high-performing, team with a people-first culture, where your contributions are seen, valued and celebrated as we grow together.

MTX APAC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, or any other characteristic protected by law.

If you're ready to be part of a growing team that's transforming the future through technology, we'd love to hear from you. Submit your application and let's shape what's next together.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Project Management
• Industries: IT Services and IT Consulting