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Train Service Delivery Operational Improvement Officer
1 month ago
Req. Id: 9104
Date: 14 Jan 2025
Location: Bowen Hills, QLD, AU, 4006
Company: Queensland Rail
We have a fixed term opportunity until June 2025 for a Train Service Delivery Improvement Officer, based at our Bowen Hills office and reporting to the Senior Manager Train Service Delivery.
In this crucial role, you will work as a member of the Train Service Delivery (TSD) team providing analytical and project management support within TSD through high quality analysis and interpretation for the development, implementation and communication of business and operational improvement initiatives and strategies with a heavy focus on safety.
About the role:
- Coordinate TSD's investigations and reporting of WHS incidents/accidents, traincrew Health and Safety Committees and Health and Safety Representative Elections.
- Critically analyse and report on Train Service Delivery safety performance and other operational related data.
- Establish and maintain effective working relationships with key stakeholders.
- Provide strategic support to Train Service Delivery Management in the communication and promotion of business objectives.
- Coordinate, write and maintain relevant SEMS information.
You will bring:
- Detailed analysis of data and business information to identify business improvement initiatives along with a substantial skill level in the development and implementation of effective internal communication plans.
- Strong communication and consultation skills necessary to build and sustain productive relationships.
- A good knowledge of Safety Management Systems and legislation relevant to Workplace Health and Safety.
- A safety and analytical background is highly desired but not essential for this role.
What Queensland Rail has to offer:
- Monday to Friday role.
- Free City-train travel to get you to and from work.
- Employee Assistance Program (EAP) providing employees with holistic and contemporary health and wellbeing program.
Please apply to Train Service Delivery Operational Improvement Officer (9104) via our website by clicking onto the "Apply" button by 11:59pm (GMT+10:00 Brisbane) Tuesday 21st Jan 2025.
The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, health assessment and background checks that might also include criminal history and credit checks.
Supporting a Diverse Workforce
Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences. We are 1TEAM, where everyone belongs.
If you do require an adjustment during the recruitment process, please contact Theresa Dickson via the phone number or email below.
To learn more about this Queensland Rail career opportunity please contact Theresa Dickson with your specific enquiry on 1800 115 000 or email qrcareers@qr.com.au. Please do not email your application. We can only accept applications received via our website.
Queensland Rail pays its respect to Elders past and present. Queensland Rail also acknowledges the contributions of First Nations (Aboriginal and Torres Strait Islander) peoples within Queensland Rail and the communities we serve.
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