Marketing Coordinator/Executive

Join our passionate team and be part of a vibrant, fast-paced environment where unforgettable experiences are at the heart of everything we do.

• $90,000 + superannuation (depending on skills and experience)
• Exciting opportunity to market award-winning venues and premium events
• Complimentary daily meals & gym membership
• Free undercover parking
• Discounts across West HQ venues, including restaurants and theatre

We have a position available for an experienced Marketing Coordinator/Executive to join our team

This exciting role will be responsible for:

• Planning, implementing and measuring Food & Beverage and Conferencing & Events marketing campaigns to drive measurable outcomes including impact on sales and revenue
• Leading campaign implementation across digital (web, social media, eDM), paid, owned and in-venue content channels
• Campaign reporting and analysis including business impacts such as turn over, revenue and sales activities
• Working closely with the Digital Marketing team to build out and deliver the Theatre social media strategy and co-ordination of owned assets such as newsletters and digital screens
• Collaborating with internal stakeholders (marketing, digital, F&B, events, hotel, operations) and external partners (creative agencies) to ensure alignment and execution of campaigns
• Support the Conferencing & Events team by developing the sales pipeline targeting both new and existing clients through lead generation

Our perfect fit:

This position would best suit someone who thrives in a fast-paced 24/7 environment, while delivering a number of different projects by being adaptable and understanding the importance of effectively partnering with the business to achieve common goals. An innovative person who has campaign experience across web, social, email marketing and a CRM and who is looking for a lead position where they can own the role from end-to-end.

You bring:

• A kind heart and a collaborative spirit, someone who communicates with empathy, listens actively, and treats others with respect
• End-to-end campaign experience, across digital and traditional channels, including web, social, eDM, print and in-venue marketing
• A strategic mindset and the confidence to own marketing projects, from concept and content to reporting and review
• A natural sense of initiative, but also the humility to ask questions, learn, and grow
• A balance of creativity and commercial focus, with an eye on how your work drives foot traffic, revenue, and brand value
• The ability to build strong, respectful relationships with internal stakeholders and creative agencies and other external partners

Most importantly, you're someone who cares deeply about the quality of your work, your teammates, and the experience we deliver to every member and guest, every day.

What do you need to be considered?

• Minimum 5 years' experience in a marketing role, with a strong background in the hospitality and food & beverage
• Proven ability to manage marketing for multiple brands or venues simultaneously
• Demonstrated experience in planning, executing, and measuring integrated marketing campaigns across owned, digital and traditional channels, including web, social media, eDMs, print, and in-venue activations
• Exceptional copywriting skills, with the ability to produce clear, engaging, and on-brand content for a variety of platforms and audiences
• Strong analytical mindset with experience using data to evaluate campaign effectiveness and business impact (e.g. Foot traffic, bookings, revenue, engagement)
• Hands-on experience with project management and CRM platforms such as Click Up, Monday.com, HubSpot, or Zapier
• Excellent interpersonal skills
• A proactive, solutions-oriented mindset with strong accountability and attention to detail
• A tertiary qualification in Marketing or Communications.

To learn more about West HQ visit

www.westhq.com.au