Customer and Stakeholder Engagement Advisor

3 weeks ago

Canberra, ACT, Australia Ventia Full time
Customer and Stakeholder Engagement Advisor

Ventia Canberra, Australian Capital Territory, Australia

Overview

The Opportunity: Are you passionate about community engagement and stakeholder relations? Here's your chance to make a real impact.

We\'re currently seeking a Stakeholder Engagement Advisor to join our Telecommunications team based in Canberra. This is a fantastic opportunity to help shape how we connect with landowners, local communities, and key stakeholders, ensuring that every voice is heard, valued, and respected.

Why Join Us

Enjoy the benefits of a flexible, inclusive, and people-first workplace.

What We Offer
  • Hybrid work model – split your time between the office, home, and on-site
  • Competitive salary + motor vehicle package
  • Permanent, full-time role on a long-term project (2–3 years)
  • Supportive and inclusive culture that values collaboration
  • A suite of employee benefits, including: Discounted private health insurance, Paid parental leave, Discounted travel options, and more
About The Role

Reporting to the Stakeholder Engagement Specialist, you\'ll lead and support a variety of engagement activities from start to finish. Your day-to-day responsibilities will include:

  • Organising and attending community and stakeholder engagement events
  • Liaising with landowners for property access, including door-knocking
  • Preparing communications materials and managing public notifications
  • Keeping stakeholders informed about upcoming works and activities
  • Maintaining stakeholder databases and tracking tools (e.g., EOI spreadsheets)
  • Responding to enquiries and resolving concerns with professionalism and empathy
  • You\'ll be part of a collaborative, experienced team, working closely with both internal teams and the client. Some travel will be required.
What You\'ll Bring

To succeed in this role, you\'ll bring:

  • Proven experience in a dynamic, stakeholder-focused environment
  • Excellent interpersonal and relationship-building skills
  • Hands-on experience in community engagement, ideally within telecommunications or infrastructure
  • Confidence working in politically or socially sensitive settings
  • Strong organisational skills and the ability to manage multiple priorities
  • A proactive, solutions-oriented approach
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
  • A valid Class C Driver\'s Licence
  • Willingness to travel as needed
About Ventia

Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.

Diversity

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities.

How To Apply

If you are looking to expand your career with a business that rewards and values its employees, please apply below by clicking on the apply now button.

Position Reference Number: 163977

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Facilities Services
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