IT Systems Administrator
4 weeks ago
About us:
Informatech are a Canberra based ICT consultancy with over 280 staff, specialising in Testing, Technical Services, Project Delivery and Security. On the back of an excellent financial year where we have grown into new markets and grown new customer accounts, we recently were recognised on the Australian Financial Reviews Fast 100 List for the 3rd year in a row, and the growth is continuing in the new year.
Location: Canberra
Security clearance: Australian citizenship, and NV2 clearance minimum
Role overview:
We are supporting a defence client with delivering and maintaining mission-critical IT systems. This is an opportunity to support and maintain complex command and control systems. You will play a key role in maintaining and integrating distributed messaging environments, and ensuring system reliability through proactive patching, upgrades and defect remediation. These systems are vital to enabling secure communications, real-time situational awareness, and interoperability across defence partners.
Key responsibilities:
- Managing defence messaging infrastructure and resolving complex technical issues
- Supporting systems across Navy ships, including user management, training support, and offsite assistance
- Developing SOPs, technical guides, and training artefacts
- Assisting with incident management, troubleshooting, and vendor engagement to maintain service levels
- Building and deploying specialised hardware, managing certificates, and performing change management
- Participating in on-call support and continuous self-training to remain current with Defence applications
To be successful, you will have extensive experience in:
- Extensive experience as a Systems Administrator within Defence or secure government environments
- Highly developed knowledge of enterprise messaging and collaboration products and protocols, including Microsoft Exchange, Skype for Business, and Lotus Domino, with strong expertise in Active Directory administration
- Familiarity with Nutanix, Fortinet, Cisco, Ivanti/McAfee, and RedHat products.
- Experience troubleshooting across Level 1-3 support, such as root cause analysis, log tracking, and resolution
- High proficiency with change management, including ticketing, logging, documentation and SLA management
- Domain experience working with Navy or Defence systems
Perks of the role:
- $5000 annual training allowance for Permanent staff
- Additional 5 days of paid training leave for Permanent staff
- Opportunity to gain exposure to various client sites
- $500 annual allowance for anything relating to your Health and Wellbeing
If you are interested, then we encourage you to apply We will assess each and every application.
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