Service Technician

2 days ago

Darwin, Northern Territory, Australia CSE Full time
Overview

CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure and services. We design, supply and install telecommunications solutions to help our clients keep their workforce safe and manage their most critical assets. CSE Crosscom is part of the CSE Global Group of Companies, operating in over 20 countries and listed on the Singapore Stock Exchange.

As a Service Technician you will be a key member of the Crosscom Technical Services team, working with clients across industry sectors, understanding their needs and requirements to set them up for success. You will service and maintain on both new and existing clients, bringing subject-matter expertise on Crosscom technology and advising on utilization, optimization and productive recommendations to support business development goals.

Responsibilities
  • Service and maintenance on client systems (new and existing).
  • Act as a subject-matter expert on Crosscom technology and advise on utilization and optimization.
  • Provide consultative support to meet client needs and aid business development goals.
  • Collaborate with clients to ensure productive and timely resolutions.
  • Available for on-call roster.
Qualifications
  • Tertiary qualifications in Engineering or Certifications in Electronics & Communications, RF engineering or related field.
  • Experience in a client-facing environment in Radio, Wireless IP Networking or Microwave technology (Analogue, P25 & DMR experience highly favorable).
  • Experience with UHF, VHF, CELL, WiFi, wiring looms, lights, antennas and other RF-related products.
  • Experience in a Technician/Service-based role with a proven track record of high-level customer service.
  • Excellent written and verbal communication skills.
  • Strong critical thinking, problem solving, fault finding and decision-making abilities; able to respond to time-critical client needs.
  • Availability for on-call roster.
Benefits
  • Attractive remuneration package and benefits.
  • Vehicle – Fully equipped.
  • Excellent personal development opportunities with training, education, mentorship and upskilling.
  • Career growth with a fast-growing company.
  • Numerous employee benefits and HR resources.
  • Stability and long-term prospects with expansion of clients and services in multiple states.
Job details
  • Job function: Information Technology
  • Industry: Telecommunications
  • Employment type: Full-time
  • Seniority level: Entry level

We're committed to a supportive and inclusive work environment and encourage motivated individuals to apply.


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