Risk & Security Manager - Westfield Warringah Mall

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Your opportunity

As Risk and Security Manager - Westfield Warringah Mall, you will step into a key leadership role within our customer experience team, where your impact will be felt daily. You will lead the security and risk function for the centre, safeguarding the wellbeing of our employees, contractors, retailers, and customers.

This is not just about operational oversight — it is about creating a safe, welcoming environment where people feel confident and secure. You will be the go-to expert, working closely with stakeholders across the centre, driving proactive risk mitigation strategies, and ensuring we are always a step ahead.

Day-to-day you will be responsible for:

• Support proactive management, reporting and response to hazard identification, incidents, emergencies, near misses and claims across the Centre and region.
• Support service delivery agreements/contracts to ensure performance feedback is provided to contract managers for input into performance reviews and any remedial actions for contract staff.
• Provide day-to-day coaching to contracted staff in line with WHS legislation and obligations.
• Adherence to safety audit and inspection program requirements within Centre and support compliance within the Region
• Fostering constructive working relationships with internal and external partners including customers, retailers and contractors, Senior Police, Workplace Regulators, Emergency Services and other stakeholders.
  

As a part of our asset team, you will also have Duty Management responsibilities from time to time too, where you will be required to work a weekend shift (on a roster), which will be balanced with a day off in lieu.

This is a Full-Time permanent opportunity based onsite at Westfield Warringah Mall.

What sets you apart

You will have a strong background in security, exposure to risk management strategies, and a passion for retail property Technically, you will also have the following skills and experience:

• Qualification or related experience in Work Health and Safety
• A strong background in risk and/or security management in retail property, hospitality, entertainment, leisure or services organisations.
• Demonstrated experience delivering training programs.
• Working knowledge of CCTV and Access Control systems
  

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thrive with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that 'Everyone Belongs.' We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave, for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.

Discover more about working with us.

For more information or if you have any questions, please email Kylie Stephens - kstephens@scentregroup.com

Applications close:Friday 5 th September (unless filled prior)

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionManagement, Quality Assurance, and Customer Service
• IndustriesSecurity and Investigations and Retail

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