Principal/Senior Field Presales, ANZ

RELEX is a fast-growing software company developing its own products that help retail companies plan and operate more efficiently. By accurately forecasting consumption of goods, we reduce inventory costs, increase availability, and cut waste. To achieve this, we use our in-house built terabyte scale in-memory database, which stores tens of billions of rows of data.

What you'll be doing:

• Working closely with Account Executives and Sales Managers in challenging and fast-paced environment to close new deals and maximise business value with both new and existing RELEX customers
• Providing solutions & supply chain industry guidance to prospective and existing RELEX customers.
• Joining a growing global team as we seek to continue our rapid success story in the APAC region
• Joining and leading discussions with retailers and wholesalers.

You will support sales opportunities by:

• Demonstrating RELEX software strengths and applying these to prospective customer challenges,
• Consulting on initial best practice supply chain process & solution design,
• Ensuring prospects understand the business value of working with RELEX, & building confidence in the team's ability to deliver on that business value,
• Creating a vision of the future partnership potential between RELEX and the customer through your own example.

You will support existing customer operations by:

• Supporting newly signed customers through their transition into project phase
• Providing continuity in presales solution guidance to the RELEX operations team

What you'll be responsible for:

• Becoming a trusted advisor to our customers through open, honest and transparent engagement
• Providing expertise on the RELEX solution current & future capability
• Providing retail process consultancy, challenging the customer's thinking, and giving insight into industry best practise
• Preparing and delivering solution presentations and demonstrations
• Conducting discovery workshops to understand the customer's current situation & future aims
• Describing our implementation methodology and building confidence in our ability to deliver
• Calculating and presenting business cases using customer data
• Highlighting how we differ from our competition
• Understanding and articulating our case studies, showing how we provided value to other customers.
• Managing, co-ordinating and ensuring quality of formal responses to RFIs, RFPs, etc.
• Managing, co-ordinating and ensuring quality of PoCs supported by an expert central support team
• Communicating the excitement we have to make a genuine difference for our customers

What you'll bring to the table:

• A customer-orientated viewpoint with a genuine interest in helping retailers improve their business
• The ability to problem-solve on your feet in a fast-paced environment
• Intellectual curiosity and a desire to learn
• Ownership, commitment, and a can-do attitude
• Top class communications skills including
  • An inspiring and engaging presentation style
  • An ability to convey complex concepts to audiences in a way they understand
  • An ability to challenge customer thinking in a constructive and positive way, regardless of a person's role or level of seniority.
• At least 3-5 years' experience with a retailer or consultancy/software provider focused on the retail, wholesale, or supply chain industry
• Understanding of key solution areas including Inventory Planning, Forecasting & Replenishment.
• Excellent understanding the retail business and retail processes, both now and how they might change in the future gained through working directly for a retailer or a consultancy/software provider focussed on the retail industry
• Willingness to travel within Australia and internationally to meet our prospects on-site or join regional & global events.

What we'll consider as an advantage:

• Previous experience of RELEX either as an implementation consultant or as a user.
• Knowledge of other retail processes such as Space Planning, Assortment Planning or Price & Promotion Optimisation.

What we offer you in return:

• A front row seat in a rapidly growing and international software company
• Respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
• Flexible working hours and the opportunity to work remotely from your home office (Hybrid work)
• A high potential and high return territory to focus on
• Great possibilities for personal growth and to influence the future path of the company
• Over 2000 energetic, ambitious, and fun colleagues internationally