Cluster Manager

Are you ready to take the next step in your healthcare operations career? We're on the lookout for a capable, proactive, and business-savvy Cluster Manager to join our growing team. This is your opportunity to gain valuable experience across clinic operations, leadership, and business management—while making a real impact in the allied health space.

About Us

At My FootDr, we are committed to providing exceptional podiatry care using advanced technology and state-of-the-art equipment. Formerly known as Balance Podiatry, we have established a reputation for excellence in foot health services. Our clinic fosters a supportive and vibrant atmosphere, making it an exciting place to work.

We are Australia's largest podiatry group and proud to be part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand.

About the Role

As our Cluster Manager, you'll play a pivotal role in supporting the daily operations of 5 My FootDr clinics (Varsity Lakes, Hope Island, Tweed Heads, Burleigh Waters and Bundall) across the Gold Coast. Working closely with the Regional Partner, you will:

Drive operational consistency and best practice across locations.

Provide on-the-ground training and support to new and existing staff.

Optimise rosters, workflows, and administrative processes.

Contribute to financial performance reporting and improvements.

Cover practice management and front desk reception during staff leave.

You'll primarily be based in the Gold Coast, with travel to other clinics to be expected. Training will be provided.

What You'll Be Responsible For

Clinic Support – Help teams manage scheduling, reception processes, and diary optimisation.

Operational Oversight – Monitor financial reports, ageing debt, and business performance data.

Staff Training – Coach and upskill clinic administration teams, ensuring consistency and quality.

Business Improvements – Identify opportunities for revenue growth, cost efficiency, and service enhancement.

Onsite Relief – Step into practice management or reception roles during staff absences.

Clinic Coordination – Assist with rostering, leave planning, and operational continuity across multiple sites.

About You

This role is ideal for an experienced senior receptionist, practice coordinator, or practice manager ready to move into a multi-site operations role.

You will thrive if you bring:

2+ years' experience in healthcare administration, ideally in allied health.

Strong organisational and multitasking skills across teams and locations.

Financial acumen and confidence using clinic/business reporting tools.

A collaborative mindset and the ability to motivate and support others.

A current driver's licence and reliable transport (travel is essential).

A qualification in Business Administration or Practice Management is highly advantageous.

Why Join Healthia?

Up to 30% staff discounts on Healthia services and retail

Salary sacrifice options, including Novated Leasing

Employee Assistance Program (EAP) to support your wellbeing

Meaningful work that directly impacts the health and wellbeing of your local community

Genuine growth opportunities across a national allied health network

Ready to Apply?

If you're an operationally-minded people-person looking to grow your career in a purpose-driven organisation, we'd love to hear from you. Click APPLY NOW to submit your application.

To learn more about us, visit www.myfootdr.com.au

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have in the healthcare services industry? Do you have a current Australian driver's licence? Have you completed a qualification in business administration? Do you have experience in administration? What's your expected annual base salary? How many years of people management experience do you have? Do you own or have regular access to a car?

Healthia is a network of well-established industry leading allied healthcare services including physiotherapy, podiatry, hand therapy, exercise physiology, occupational therapy, optometry and audiology across Australia and New Zealand.

Together, our purpose is to empower people to live happy, healthy lives. We strive to deliver exceptional, innovative, patient-centred care and support to the communities we serve.

Through collaboration with our clinic partners and our multidisciplinary teams, our mission is to be known for our commitment to exceptional standards, continuous improvement, creativity and innovation.

Healthia is a network of well-established industry leading allied healthcare services including physiotherapy, podiatry, hand therapy, exercise physiology, occupational therapy, optometry and audiology across Australia and New Zealand.

Together, our purpose is to empower people to live happy, healthy lives. We strive to deliver exceptional, innovative, patient-centred care and support to the communities we serve.

Through collaboration with our clinic partners and our multidisciplinary teams, our mission is to be known for our commitment to exceptional standards, continuous improvement, creativity and innovation.

Perks and benefits Exclusive Healthia Group Employee Discounts Salary Sacrificing Options Fitness Passport

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