Peer Support Worker

Join Our Growing Team at Holstep Health

Location: West Heidelberg, Greensborough & outreach.

Job Type: Fixed Term - Part Time

Reference: 6801299

Brief Description:

Deliver person-centred care in a multi-disciplinary team across Holstep Health West Heidelberg/ Greensborough sites as well as outreach as required. Enjoy salary packaging, team support & flexible work options.

The Peer Support Worker - AOD works with our statewide and Integrated AOD Programs (including our 8 Week Recovery & Support Program (RaSP)). The Peer Support Worker draws on their lived experience to engage with people who are struggling with their substance use. Peer support workers will work to engender hope and will build supportive and respectful relationships with people that nurture and encourage recovery-oriented thinking and behaviour. Client work will be tailored and individualised to client needs and will promote self-awareness through building shared understandings. Peer Support workers will work closely and collaboratively with the other wellbeing and support teams at Holstep Health to support people with a welcoming, responsive and flexible approach. Services are delivered face-to-face, via telehealth, and outreach (including home visits).

• Provide warm and welcoming support for people seeking assistance from others who have a shared lived experience
• Provide targeted follow up and assertive outreach to people during their recovery journey, bringing a lived experience/peer understanding to the relationship
• Support clients through intake and assessment processes and refer to other services as needed, including supports for carers/loved ones
• Work with staff across a number of programs to assertively engage with the target group, using a strength based, hopeful and welcoming approach
• Undertake service promotion as needed
• Provide a consumer perspective in planning and delivering programs
• Apply a flexible, client centred and holistic approach to assist participants with their individual goals
• Develop, maintain and enhance relationships with key stakeholders from a wide range of organisations
• Ensure that client confidentiality is respected and upheld at all times
• Contribute to planning, monitoring and evaluation of the provision of services
• Collect statistical data and prepare service reports to management as required
• Deliver individual/group services consistent with the program model
• Accurate and timely record keeping and data entry

• Lived experience of, and recovery from, harmful substance use
• Experience in the provision of peer support services to people, across the ages, who experience substance use and associated psychosocial issues (including mental health, family violence, housing issues, legal issues), in a collaborative and client-centred manner
• Ability to work without direct supervision, as part of a multidisciplinary and interdisciplinary team
• Tertiary qualifications in AOD and mental health or a related health/human services field
• Ability to independently manage a client caseload, with excellent skills in time management, organisation, the use of computer software, and in accurate record keeping and the timely entry of data
• Skills in facilitating/co facilitating groups
• Demonstrated experience and expertise in providing AOD peer support

Please review the attached position description. To apply, either submit your application via the platform or email your CV and a cover letter outlining your experience to jobs@holstephealth.org.au.

Applications close: 10/09/2025

At Holstep Health, we celebrate diversity and inclusion. No matter your background, religion, sexual orientation, age, or gender, we encourage all individuals to apply and bring their unique perspectives to our team.

Have questions? Don\'t hesitate to reach out, whether it\'s for a confidential chat about one of our roles or you simply need help navigating our online application form. We\'re happy to help.

Holstep Health employs over 700 valued staff, working alongside volunteers and students who are building their capacity to qualify as Health and Community Services support workers and service providers.

Holstep Health employs highly qualified medical staff and personnel providing the best service to the most in need in the community.