Customer Service Officer

4 weeks ago


Launceston, Tasmania, Australia ClearCompany Full time

About the Company

ClearCompany partners with Supagas, a leading national supplier of cylinder gases, to provide exceptional customer service and quality products in a competitive market.

About the Role

We seek an enthusiastic Customer Service Officer to join our team in Launceston or Hobart, supporting growth through excellent communication and administrative skills.

Duties & Responsibilities

  1. Main point of contact for incoming calls and visitors, ensuring smooth office operations.
  2. Manage outstanding debtors, reconcile accounts as necessary.
  3. Handle customer inquiries and accounts professionally and efficiently.
  4. Provide accurate product, service, and procedural information to customers.
  5. Set up new customer accounts accurately.
  6. Process credit card payments as required.
  7. Support Operations and Sales staff effectively.

Benefits

  1. Competitive salary package.
  2. Employee reward program.
  3. Monday to Friday, day hours, immediate start.

Requirements

  1. Significant experience in administration, call centers, or customer service roles.
  2. Experience in credit, debtor, and cash handling.
  3. Pleasant telephone manner, as this role focuses on phone interactions.
  4. Attention to detail.
  5. Professional approach and positive attitude towards work.

We value attitude above all else at ClearCompany. We seek a team player who embodies our ethos.

How to Apply

If you possess the required skills and experience, we encourage you to apply. Note that only shortlisted candidates will be contacted.



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