Client Care Specialist

4 weeks ago

Newcastle, New South Wales, Australia Chestnut Health Systems Inc Full time
Overview

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. Part-time Client Care Specialist position to work the 1st, 3rd, and 5th Saturday of every month from 7:00am to 3:30pm. Position will be based in Maryville, IL in our Adult Residential Unit. Evening, overnight, and weekend shifts are eligible for a shift pay differential.

Responsibilities
  1. Provide consumer-driven services.
  2. Model traits such as personal responsibility, self-advocacy, and hopefulness.
  3. Refer and link consumers to community resources.
  4. Attend meetings and consumer staffings and help to develop programs.
  5. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment.
  6. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.
  7. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.
Qualifications

Must have a bachelor's degree and a Certified Alcohol and Drug Abuse Counselor (CADC) certification or Certified Reciprocal Alcohol and Other Drug Abuse Counselor (CRADC) certification in good standing with the State of Illinois; or a bachelor's degree with five years' mental health, substance use or other social service experience and obtain CADC within two years of hire; or a combination of college and experience. Preference for crisis intervention or co-occurring experience/training. Must have a valid driver's license, private automobile insurance and be insurable. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR).

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $21.00 - $22.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

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