
Product and Technical Support Specialist
4 days ago
Why Flextool and DuluxGroup?
As part of DuluxGroup, Flextool offers the stability and resources of a large global business—with the energy and agility of a close-knit local team. You'll be surrounded by people who are passionate about what they do, eager to learn, and ready to support you every step of the way.
We believe in Imagining a Better Place—for our customers, our products, and most importantly, our people. If you want to join a team that values your ideas, encourages innovation, and celebrates shared success, you're in the right place.
About the Role
At Flextool, we're powered by grit, innovation, and a passion for all things concrete and construction. From high-performance tools to heavy-hitting machines, we challenge industry standards, and we help tradies tackle tough jobs faster and smarter—while having a little fun along the way.
We're on the hunt for a hands-on Product & Technical Support Specialist to join our team. This is your chance to take ownership of a newly created role that sits at the beating heart of our product and customer experience. If you know your way around construction equipment, love solving problems, and get a kick out of helping others succeed, this could be the perfect role for you.
Whether you're a tradie looking to get off the tools, someone with hire industry experience, or simply passionate about the nuts and bolts of construction equipment—let's talk.
What You'll Be Doing
As our go-to technical product expert, you'll work closely with dealers, contractors, rental companies, and internal teams to keep the wheels turning smoothly.
Your key responsibilities will include:
- Providing daily technical support, troubleshooting, and diagnostics for our equipment range
- Creating and delivering training programs—both online and in person—for our customers, sales reps, and partners
- Collaborating with suppliers and brand partners to stay on top of technical developments
- Assisting with product testing, prototype evaluations, and new product introductions
- Building and maintaining a detailed library of product specs, service info, and technical resources
- Tracking product performance and proactively identifying improvement opportunities
This is a highly collaborative role where you'll help shape Flextools future with your insight, initiative, and technical know-how.
What's in it for You?
At Flextool, you're not just joining a team—you're joining a crew that genuinely cares, backs each other up, and knows how to celebrate wins.
Here's just a taste of what you'll enjoy:
- Fitness Passport membership – discounted access to gyms and pools Australia-wide
- $1,000 annual gap cover for private health insurance extras
- Paid Community Action Day – give back to the community, your way
- Top-tier learning and career development opportunities
- Paid parental leave from day one – 20 weeks for primary carers, 2 weeks for partners
- Employee recognition programs that shine a light on your achievements
- Generous discounts on DuluxGroup products and partner offers
- A supportive, down-to-earth culture that makes work enjoyable
What You'll Bring
We're looking for someone who's curious, confident, and comfortable getting their hands dirty.
You'll ideally have:
- A basic understanding of petrol/diesel engines, mechanical systems, and electrical/hydraulic equipment
- Strong communication skills and confidence presenting to all types of audiences
- An analytical mindset and the ability to interpret service manuals and technical documentation
- A passion for delivering outstanding customer experiences
- Solid Microsoft Office skills and a valid Australian driver's license
- Willingness to travel within Australia and occasionally overseas
How to Apply
We're keen to connect with enthusiastic candidates as soon as possible. If this role sounds like a fit, hit "Apply" and let's get the conversation started.
#J-18808-Ljbffr-
Product And Technical Support Specialist
9 hours ago
Adelaide, South Australia Duluxgroup Ltd. Full timeWhy Flextool and DuluxGroup?As part of DuluxGroup, Flextool offers the stability and resources of a large global business-with the energy and agility of a close-knit local team.You'll be surrounded by people who are passionate about what they do, eager to learn, and ready to support you every step of the way.We believe in Imagining a Better Place-for our...
-
Product and Technical Support Specialist
4 weeks ago
Adelaide, South Australia DuluxGroup Full timeWhy Flextool and DuluxGroup?As part of DuluxGroup, Flextool offers the stability and resources of a large global business—with the energy and agility of a close-knit local team. You'll be surrounded by people who are passionate about what they do, eager to learn, and ready to support you every step of the way.We believe in Imagining a Better Place—for...
-
Technical Support Specialist
1 day ago
Adelaide, South Australia beBeeProblemSolver Full time $58,500 - $59,500Job Title: Technical Support SpecialistAbout the RoleWe are seeking a skilled IT professional to join our team in Melbourne, providing technical support for large-scale infrastructure and applications across Australia.Your ResponsibilitiesOffer frontline technical assistance as part of a centralised helpdesk teamTroubleshoot customised applications in a...
-
Specialist Support Coordinator
4 weeks ago
Adelaide, South Australia Adelaide Specialist Support Coordinators Pty Ltd Full timeWelcoming all applicants Adelaide Specialist Support Coordinators is growing again and would love to hear from you.Team of 15, seeking to grow to a team of 17The team at Adelaide Specialist Support Coordinators aims to support people living with a disability to help achieve their unique personal goals. We address barriers they may be facing, whilst providing...
-
Specialist Support Coordinator
3 weeks ago
Adelaide, South Australia Adelaide Specialist Support Coordinators Pty Ltd Full timeWelcoming all applicants Adelaide Specialist Support Coordinators is growing again and would love to hear from you.Team of 15, seeking to grow to a team of 17The team at Adelaide Specialist Support Coordinators aims to support people living with a disability to help achieve their unique personal goals. We address barriers they may be facing, whilst providing...
-
Technical Support Specialist
7 days ago
Adelaide, South Australia beBeeMechanical Full timeSeeking an experienced mechanical or electrical professional to join our team as a technical support specialist.The ideal candidate will have a trade certificate in mechanics, electrics, or electrotechnology and possess excellent communication skills.We are looking for someone who is self-motivated and has experience in industrial service maintenance.Key...
-
Product Quality Specialist
4 days ago
Adelaide, South Australia beBeeEngineer Full time $130,000 - $170,000Quality Assurance Specialist RoleThe Quality Assurance Specialist will play a pivotal role in ensuring our products and services meet the highest standards across their development and production lifecycle.Drawing on engineering expertise, you'll review customer purchase orders, conduct technical investigations, and support the delivery of solutions that...
-
Product Support Professional
4 hours ago
Adelaide, South Australia beBeeProfessional Full time $90,000 - $120,000Job Title: Product Support Professional\We are seeking a skilled and enthusiastic professional to join our team as a Product Support Specialist. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong background in technical support.\About the Role:\This role will involve working...
-
Technical Documentation Specialist
4 days ago
Adelaide, South Australia beBeeDocumentation Full time $90,000 - $130,000Job Title: Technical Documentation SpecialistAbout the RoleThis is an exciting opportunity to join a dynamic team as a Technical Documentation Specialist. As a key member of our team, you will be responsible for creating, coordinating, and maintaining high-quality technical documentation to support Operations and Manufacturing Engineering.You will work...
-
Expert IT Technical Support Specialist
4 hours ago
Adelaide, South Australia beBeeTechnical Full time $70,000 - $75,000Job SummaryWe seek an IT Support Specialist to deliver high-quality technical assistance and solutions to our clients.Key ResponsibilitiesProvide prompt and customer-focused technical support servicesUtilize advanced troubleshooting skills to resolve software and hardware issuesManage multiple tasks, prioritize workloads, and exhibit strong organizational...