Surgical IOL Manager

4 days ago

Adelaide, South Australia Alcon Laboratories Full time
Overview

Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. We offer the most complete line of ophthalmic surgical devices, as well as a differentiated consumer eye care, contact lens, contact lens care and consumer eye care products for dry eye and allergy. We are looking for a talented individual to join our South Australia surgical sales team to grow the Alcon Surgical IOL portfolio in your region.

Responsibilities
  • As an IOL Manager – Surgical Sales you will be supporting surgical facilities, and you will be trusted to oversee the overall IOL portfolio, showcasing expertise in our products' benefits and differentiating vs. competitive products by providing high technical consultancy in assigned accounts.
  • Work with Account Managers, Tender and Pricing teams to provide the right customer solutions.
  • Typical day can include:
    • Driving total IOL revenue and market share in the territory
    • Accelerating PCIOL penetration
    • Facilitating the Accelerator program in selected accounts
    • Managing tender requirements working with internal teams
    • Working with Customer Operations on consignment, leveraging MyAlcon360
    • Developing new business with customers to achieve sales targets
    • Maintaining and optimizing existing relationships and managing business with existing key customers
    • Providing feedback on competitor activities in the field via line management
    • Maintaining and upholding an excellent company image
Competencies
  • Deep knowledge of all IOLs. Ability to detail the full portfolio of IOL products. Ability to competitively position Clareon vs. modified/advanced monofocals.
  • Excellent communication, presentation, and negotiation skills, both technical and interpersonal. Ability to convey clear, complete, and focused information, and to interact with all levels of authority, tailoring messages to audiences.
  • Customer oriented mindset and strong customer relationship management.
  • Flexibility, motivation, self-confidence, resilience, goal-oriented mindset with a strong sense of drive.
  • Strong logical and analytical skills to solve problems; ability to work independently and be proactive. Strong business decision making, based on data, fairness, and consistency.
  • Experience with CRM applications (such as Salesforce) to manage relationships, complete account and call planning is desired.
Education
  • Tertiary qualifications in optometry, orthoptics, science or business
Work Experience
  • 2-3 years of experience in customer facing roles within surgical environment or other industries

Strong understanding of ophthalmic procedures, product technology, and selling to the medical profession.

Demonstrable track record developing and executing business plans, goal setting and team building, performance management.

Strong desire and ability to learn technical knowledge.

Understanding of the MTAA code of practice.

Benefits / Additional Information
  • Join a global leader with a rich history of innovation and excellence in eye care.
  • Be part of a collaborative and supportive team culture that values diversity and inclusion.
  • Enjoy a competitive compensation package and opportunities for career advancement.
  • Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.
  • Applicants need to have full Australian work rights.

Alcon - Great Place to Work Australia

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