FCO Expression of Interest _ Future Campaigns

2 weeks ago

Ipswich, Australia Queensland Fire Department Full time
Overview

FCO Expression of Interest - Future Campaigns

Join to apply for the FCO Expression of Interest - Future Campaigns role at Queensland Fire Department.

Purpose of the role

The Fire Communications centres (FireComs) are responsible for emergency call taking, dispatching on-scene communications, coordinating and managing QFD resources. They also monitor fire alarms, process general and non-urgent enquiries, update data and collate reports and documentation. Staff are trained in incident management systems, hazardous materials and technical rescue operations, and can be deployed nationally and internationally.

Key requirements

Mandatory Requirements

  • Currently holds a valid Blue Card (from Blue Card Services), with attached evidence to support
  • Australian Citizenship, New Zealand Citizenship or Australian Resident Status
  • Have or ability to obtain Certificate III in Public Safety (Emergency Communications Centre Operations)
  • Ability to successfully complete training programs of the Communications Training and Professional Development Program (CTPDP) at the prescribed level

Desirable Requirements

  • Typing speed of 45 wpm with 95% accuracy
  • Have or ability to obtain Apply First Aid and CPR Certificates
Your key accountabilities
  • Accept incoming fire and other relevant emergency incident calls and enquiries and collect relevant information
  • Assess risks and determine appropriate response and resources to dispatch
  • Despatch and coordinate resources and notify other organisations in accordance with the Communication Doctrine and Directives
  • Maintain and update incident information in the centre's computer aided despatch system; monitor progress and liaise with operational staff until incident completion
  • Complete post-incident administration including provision of information and reports to stations and other agencies
  • Monitor alarm signals and respond per Communications Doctrine and Directives
  • Provide mentoring and guidance on the job to new staff
  • Contribute to improvement of operational and administrative systems and procedures
  • Identify system and technical faults and liaise with Specialist Operational Services Unit
  • Undertake general administrative and project duties as allocated
Capabilities

Role

To determine suitability, you will be assessed on Leadership Competencies for Queensland behavioural profiles linked to key accountabilities:

Leadership Competency
  • Leads strategically; Stimulates ideas and innovation; Leads change in complex environments; Makes insightful decisions
Results
  • Develops and mobilises talent; Builds enduring relationships; Inspires others; Drives accountability and outcomes
Accountability
  • Fosters healthy and inclusive workplaces; Pursues continuous growth; Demonstrates sound governance
Values

After joining, you will exemplify QFD values:

  • Respect
  • Integrity
  • Trust
  • Courage
  • Loyalty
Contact

Please contact talent.acquisition@fire.qld.gov.au with any queries. You can also visit the Queensland Fire Department website for more information. Further information on the Fire Communications Recruitment process can be obtained here.

Additional information

Seniority level: Entry level

Employment type: Full-time


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