Head of Customer Growth

2 days ago

Sydney, New South Wales, Australia Altura Learning Full time

Direct message the job poster from Altura Learning

  • Scale market growth across APAC, UK/Europe & Emerging markets
  • Northern Beaches, Sydney - Hybrid/3 Days Per Week in office
  • Global brand trusted by the care sector for over 20 years

Ready to scale something big?

We're on a mission to transform the care sector—and we need a dynamic Head of Customer Growth & Success to help us accelerate. If you're a powerhouse leader with a track record in high-growth environments, this is your opportunity to drive expansion across Australia, New Zealand, and the UK.

This isn't your regular sales role. You'll lead our next phase of growth.

Why Altura Learning?

  • We're the leading online learning provider for the care sector, with over 175,000 learners and 800+ clients across Australia, New Zealand, the UK, and Ireland.
  • Our outstanding video-based training, produced in our state-of-the-art in house studios, raises the standard in aged care.
  • Backed by Bolton Clarke Group—Australia's largest independent not-for-profit aged care provider—we have serious momentum and big ambitions.
  • We're scaling globally, and you'll play a critical role in leading our growth strategy.

The Role

As Head of Customer Growth & Success, you'll lead and scale a high-performing sales team.

You'll own our customer growth strategy, drive new business acquisition, and build deep partnerships that fuel expansion. This is a senior leadership role with significant impact—one that requires energy, precision, and a relentless focus on results.

This is a hybrid position, with time split between our new Belrose HQ (with free parking) and flexible work-from-home arrangements.

What You'll Do

  • Develop and execute a high-growth sales strategy across ANZ and the UK
  • Lead, coach, and scale a high-performance sales team
  • Build and nurture key client partnerships, ensuring long-term value and retention
  • Drive new business while minimising churn and maximising customer lifetime value
  • Leverage data and insights to make informed, strategic decisions
  • Collaborate with marketing to enhance lead generation and boost brand visibility
  • Represent Altura Learning at industry events and networking opportunities

The successful applicant will be required to undergo an Australian Police check and must be an Australian citizen or permanent resident.

Please apply with a resume and short cover letter addressing your suitability.

We look forward to hearing from you

For more information please contact Simone Donovan, GM People & Culture at

e: careers@alturalearning.com

m : 0404 385 300

Visit our website to be inspired by what we do

www.alturalearning.com

Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Business Development and Sales
  • Industries: Hospitals and Health Care, Professional Training and Coaching, and E-Learning Providers
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