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Manager – Events, Bookings

1 month ago

Garden City, Victoria, Australia State Sports Centres Full time

About State Sport Centres:

We are the heartbeat of premier multi-sport facilities in Victoria, dedicated to fostering peak performance, unlocking potential, and delivering world-class events. State Sport Centres are more than just facilities; we're the driving force behind sports enthusiasts reaching new heights. We exist to fuel passion, inspire excellence, and contribute to the well-being of the Victorian community.

About the role:

We're seeking a dynamic and experienced Manager – Events, Bookings & Partnerships to join our team on a Parental Leave 12-month maximum term contract. This pivotal position is responsible for the overall management of venue hire and event bookings across our premier multi-sport facilities.

As the Manager – Events, Bookings & Partnerships, you will be responsible for the overall account management of all venue hire and event bookings and will manage the Events & Bookings team. Working closely with the General Manager Commercial, this role will generate business and sales leads, execute strategies to maximise venue utilisation, and optimise commercial outcomes.

Key responsibilities include:

  • Provide strong leadership, management, and development to the Events & Bookings team
  • Drive increased utilisation of SSCT's hirable spaces by securing new clients and expanding activities with existing partners
  • Oversee event procurement, negotiation, and planning, including the development of hire agreements, detailed event plans, logistics, and budgets
  • Ensure compliance with account management frameworks, policies, and procedures for all clients and partners
  • Manage and report on the Events & Bookings budget, monitor financial performance, and implement corrective actions as needed
  • Collaborate with the General Manager Commercial to identify and engage potential business opportunities, including major sporting events and programs
  • Work with Venue Managers to ensure events are financially viable and align with SSCT's commercial parameters
  • Lead the development and review of pricing frameworks for all hirable spaces and services
  • Manage the VenueOps software system, ensuring optimal application and support across SSCT departments
  • Drive marketing and promotion efforts for SSCT's hirable spaces, events, programs, and functions

Required skills and qualifications include:

  • Proven experience in managing and developing a positive team culture with a focus on efficiency and high standards in venue and event booking processes
  • Extensive experience in event management and procurement within a large or multi-purpose venue, with strong collaboration skills to work with sports partners and stakeholders
  • Ability to build and optimise client and stakeholder relationships, delivering exceptional customer service and managing repeat bookings efficiently
  • Strong knowledge and experience in financial and budget management, including the development of executive reports and briefings on commercial operations
  • Strong IT skills with experience in CRM, event management, and/or sales management software. Experience with VenueOps is preferred

Why choose State Sports Centres?

You'll love working here. Here's why:

  • Great staff benefits including free parking, performance gym membership, discounts at SSCT food & beverage and retail outlets and complimentary court hire for casual bookings across the stadiums
  • Family and friends' discounts on performance gym membership
  • Discounts on holiday programs and creche for dependents
  • Flexible working arrangements
  • You will be challenged daily and can develop yourself as a person as well as gaining valuable career skills
  • We have a fantastic team of people who are great to work with
  • Join us in our mission to help people be excited about sport, engage in healthy activity, and feel inspired to be their best
  • We are surrounded by elite athletes daily and you will support various elite sports and world class events