Practice Lead

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow

About the role (your why)

As the Practice Lead at Datacom, you will be responsible for overseeing the success of our practice, guiding strategic direction, and enhancing business performance. You will lead a team of professionals, focused on our alliance partners, fostering a collaborative environment that emphasizes continuous improvement and innovation

Your role will involve closely working with stakeholders to understand partner needs, develop strategic engagements that align with business objectives, and drive performance excellence within the practice

Our office is based in Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best

What you'll do

• Lead and manage a team of professionals, encouraging collaboration and innovation to achieve business objectives
• Develop and implement strategic plans to enhance practice performance and service delivery
• Engage with stakeholders to understand business challenges and drive engagements that meet their needs
• Develop and define practices that adhere to quality standards and best practices in delivery
• Monitor key performance metrics and report on practice performance to senior management
• Foster a culture of learning and development within the team
  

What you'll bring

• Experience within a channel manager, product manager, or alliance management role
• Proven experience in a leadership role within the IT or technology sector
• Strong strategic thinking with the ability to translate strategy into action
• Excellent interpersonal and communication skills, with a knack for building relationships with partners and team members
• Demonstrated ability to drive performance and deliver exceptional service
• Experience in managing budgets, resources, and project portfolios
• Understanding of relevant industry trends and best practices in technology service delivery
• Ability to foster a positive team culture and promote professional development

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported