Customer Advisor

2 weeks ago

Lismore, Australia NAB Full time
Overview

Customer Advisor – Port Macquarie, NSW at NAB. Join to apply for the role with a focus on delivering a seamless, customer-centric banking experience.

Hours

Hours: Monday–Friday 30+ hours per week. 9:00am – 4:15pm on Monday, Tuesday, Wednesday, and Friday; 9:00am – 5:15pm on Thursday.

Responsibilities
  • Support NAB's Port Macquarie branch by being the first point of contact for customers; put customers at the center of every interaction.
  • Identify the most suitable products and services for customers, including account opening, unsecured lending, and banking transactions.
  • Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy, and secure.
Qualifications
  • A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
  • A team player with a keen eye for detail to ensure every transaction is efficient and accurate.
  • Customer-centric thinking and appreciation for inclusion and diversity of customers.
  • No banking experience required – full training provided.
What We Offer
  • Tailored career development programs, upskilling, and mobility opportunities to support success.
  • Banking and financial services discount including competitive rates and reduced fees on home loans, credit cards, and insurances.
  • Extensive range of benefits and discounted offers on Travel, Fitness, Events, and Technology.
  • Variety of leave benefits including parental, religious, special, sporting activities, and volunteer leave.
  • Details on NAB Colleague Benefits and Perks are available on NAB's website.
Work Environment

We are committed to an inclusive, respectful workplace where all colleagues feel valued and can work their way. NAB supports diversity and inclusion through Employee Resource Groups and equitable opportunities for all.

Application and Contact

For details on the recruitment process, accessibility, or to discuss adjustment requirements, visit NAB's careers page or contact the NAB Careers team at nab.careers@nab.com.au. Please reference the job number.

Join NAB. If this role is the right fit for you, we would love to hear from you. Note that candidate screening and interviews may occur prior to the closing date. Unsolicited CVs from agencies will not be accepted.


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