Regional Sales

1 week ago

Ipswich, Australia Demant Polska Full time
Regional Sales & Operations Manager, QLD Gold Coast

AU

Responsibilities
  • Direct Reports
  • Leadership & Engagement: Provides leadership, coaching, and development of employees (including contractors and outsourced services).
  • Clear expectations and accountability: Establishes a structured framework that empowers all direct reports to execute business initiatives, drive sales, achieve KPIs, and strive for continuous learning.
  • Onboarding, upskilling, and continuous development: In partnership with the Training Team, drive ownership and accountability for hiring, onboarding, and continuous upskilling of CCOs and Clinicians.
  • Drive Business
  • Manage sales targets in line with the sales forecast and business plan, including budget and capacity costs.
  • Implement sales strategy across the clinic region, focusing on driving business success, growth, and clinical excellence.
  • Drive adoption and understanding of sales funnel and ATRT operating model; conduct analysis to identify key drivers of sales performance and areas for improvement.
  • Understand local market trends to identify and mitigate risks and maximize opportunities.
  • Increase regional market share through GP engagement and local marketing activities.
  • Operational
  • Ensure staffing levels are maintained to meet client demand, maximizing productivity and performance.
  • Maintain a superior client experience through clinic presentation, customer service, and clinical standards.
  • Support compliance with business processes and work instructions, and improve operational practices.
  • Manage staff concerns promptly, involving HR or managers as needed.
  • Use reports to assess results and develop actions to exceed KPIs.
  • Ensure compliance with standards, regulations, policies, and hearing services obligations.
  • Skills and Experience
  • Tertiary qualification or degree in science, business, or economics.
  • Highly desirable: Audiology or Audiometry qualifications.
  • Minimum 5 years of leadership experience in retail or audiology.
  • Proven leadership skills with experience motivating and developing teams to meet sales goals.
  • Experience in delivering exceptional customer service.
  • Experience leading geographically dispersed teams.
  • Proven track record in sales planning, execution, and management within a territory.
  • Knowledge of business and financial metrics; audiological knowledge is a plus.
  • Commercially driven with experience supporting company initiatives.
  • Willing to travel and work flexible hours; valid Australian driver's license required.
We are offering:
  • Competitive remuneration package + Super + sales incentives
  • Travel allowance
  • Novated leasing
  • EAP
  • Access to "My Rewards" program
About Audika Group

The Audika Group is part of Demant, a leading hearing care retailer with over 3,500 clinics in 25 markets. Joining us means working in an inspiring, international environment with diverse cultures and dedicated colleagues.

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