Site Reliability Engineer

Role Description

UST is looking for a Site Reliability Engineer to join our team in Sydney, Australia.

The Site Reliability Engineer will play the mission-critical role of ensuring that critical systems are healthy, monitored, automated, and designed to scale. This role will be responsible for responding to production problems, investigating their causes, and engineering and advising on permanent solutions. This role requires a thoughtful problem solver with excellent communication skills. The Site Reliability engineering team is responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.

Responsibilities

• Work with senior engineering and testing team members to build tools and testing strategies for problem prevention and detection.
• Troubleshoot production incidents in real time.
• Lead root cause investigations.
• Create centralized logging and monitoring systems.
• Create robust logging, monitoring, and incident management systems.
• Proactively identify system anomalies.
• Recommend and execute testing strategies.
• Recognise automation opportunities.
• Participate in on-call rotation and be able to work on weekends during on-call schedule.
• Code level debugging on issues escalated to the team.
• Develop tools to automate routine jobs through knowledge learned on the job.
• Plug into the software release cycle. Work closely with developers to ensure software releases are well designed, planned, implemented, released, and monitored.
• Automate time-consuming and manual processes.

Required Skills and Experience

• Experience with Cloud technologies (AWS, GCP preferred).
• Experience with infrastructure as code tools (Terraform, CloudFormation).
• Experience with configuration management tools like Ansible.
• Good exposure to Docker, Kubernetes, Istio (Anthos).
• Proficiency with Git tools (Git, Bitbucket).
• Linux operating system, testing tools and MySQL database management.
• Experience in one or more of the following: Java, JavaScript, Duck Creek, Python, Microservices.
• Experience with monitoring tools like AppDynamics.
• Experience with log management and ELK Stack (Elasticsearch, Logstash, Kibana).
• Experience with synthetic monitoring tools such as APICA, Zebra tester.
• Experience with PagerDuty for incident management.
• Understanding of application servers, networking, and databases.
• Knowledge of Jenkins or other build tools.
• Knowledge of Kubernetes.
• Ability to handle multiple complex systems and improve them.
• Willingness to try new technologies and harmonise them with existing systems to improve operations.

Desired Experience

• Experience working in large financial services organisations.
• Excellent communication.
• Ability to thrive as a team member and excel under pressure.
• Natural problem-solver with fast thinking.

Benefits & Perks

• Flexible/hybrid working arrangements.
• Health insurance.
• Novated Car Lease.
• Access to UST Perks (Reward Gateway) with discounts across major retailers.

Our Commitment to Diversity, Equity and Inclusion

Diversity and Inclusion are among the founding blocks of how UST translates its values of Humility, Humanity, and Integrity into practice.

About UST

For more than 25 years, UST has worked side by side with the world's best companies to make a real impact through digital transformation. With over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process.

Skills

GCP, AWS, Jenkins, Kubernetes

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• IT Services and IT Consulting

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