Sports Park Manager

3 weeks ago

North Lakes, Queensland, Australia at Full time

Park Manager – Trampoline & Rock Climbing Facility

Location:North Lakes, Brisbane

About Us

Revolution North Lakes is a vibrant trampoline and rock climbing park with an on-site café, delivering safe, fun, and memorable experiences for families and groups. We are seeking an experienced and motivatedPark Managerto lead our team and oversee day-to-day operations.

The Role

As Park Manager, you will be responsible for ensuring smooth operations of the facility, leading a team of staff across multiple departments, and maintaining high standards of safety, service, and efficiency. This is a hands-on leadership role that requires excellent people management, operational oversight, and customer service skills.

Key Responsibilities

Lead, motivate, and manage a diverse team of casual and part-time staff.

Oversee daily operations of the trampoline park, climbing areas, and café.

Prepare and manage staff rosters to ensure optimal coverage and efficiency.

Manage café operations including stock control, food safety, and customer service.

Uphold and enforceWorkplace Health & Safety (WHS)standards, ensuring compliance with policies and regulations.

Provide outstanding customer service and resolve escalated issues in a professional manner.

Monitor and improve operational processes to maximise guest satisfaction and business performance.

Manage maintenance and cleaning of equipment throughout the park.

Support recruitment, training, and performance management of staff.

Assist with special events, birthday parties, and group bookings.

Skills & Experience

Previous experience in a management role within hospitality, leisure, entertainment, or recreation industries.

Strong leadership skills with the ability to motivate and manage teams.

Proven experience in rostering and workforce management.

Hands-on experience running or supervising a café (including food safety and stock management).

Solid knowledge ofWorkplace Health & Safety (WHS)practices.

Excellent communication and problem-solving skills.

Strong customer service background with the ability to handle busy, customer-facing environments.

Certifications

Blue Card

CPR / First Aid Course

Food Safety Supervisor Certification

Park Safety Certificates to be completed post employment

How to Apply

If you're an energetic leader with a passion for creating amazing customer experiences, we'd love to hear from you
Please apply with yourresume and a short cover letteroutlining your relevant experience.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Park Manager? Do you have a current Working With Children (WWC) Check? Do you have a current Australian driver's licence? Do you own or have regular access to a car?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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