Marketing & Communications Specialist

At Northcott, we're driven by possibility. We provide essential disability services that empower people to live the life they choose — and we need a creative and strategic Marketing & Communications Specialist to help us share that story.

About the role

Ability to develop strategic marketing campaigns that deliver measurable business outcomes. Working closely with internal teams, sales and creative partners, you'll:

• Develop and implement integrated campaigns across digital, social, PR and traditional channels.
• Produce compelling copy and collateral that is consistent, on-brand and inspires action.
• Build customer stories and manage PR opportunities to showcase Northcott's services.
• Brief and manage designers, photographers and agencies to bring creative campaigns to life.
• Monitor competitor activity, report on ROI and continuously optimise marketing activity.
• Work with diverse stakeholders to align messaging and ensure a consistent customer experience.

What you bring

• Tertiary qualifications in marketing/communications or equivalent experience.
• 3+ years' experience in marketing/communications with proven success delivering campaigns.
• Hands on experience managing digital channels such as Google SEM, Facebook etc.
• Experience using production tools such as Canva, AI tools, Adobe or other content creation tools
• Ability to be agile, adapt and learn with the job as well as collaborate with decentralised teams
• Strong knowledge of marketing principles across online and offline channels.
• Experience managing creative processes from concept to production.
• Excellent writing skills — able to tailor messaging to diverse audiences.
• Strong stakeholder engagement and relationship-building skills.
• Highly organised, proactive and solutions-focused.
• An understanding of, or genuine interest in, the disability or care sector.

Why Join Our Team?

At Northcott, we prioritise your well-being and success. Our team enjoys a wide range of benefits designed to support work-life balance, financial wellbeing, and personal growth:

• 5 Weeks Annual Leave – I enjoy generous time off to recharge and maintain balance
• Salary Packaging – I increase my take-home pay through packaging options, including $15,900 and $2,650 for meals/entertainment
• Fitness & Discounts – I stay healthy with Fitness Passport
• Perkbox – Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
• 13 Days Sick Leave – I take the time I need to recover, with paid leave when unwell
• Paid Maternity Leave – I feel supported through life's key moments with 14 weeks of paid leave after 12 months

Northcott is a leading not-for-profit disability service provider that puts people first. With a history of over 90 years, we deliver services that promote independence and inclusion for people with disability. When you join Northcott, you become part of a purpose-driven organisation that values trust, respect, and human connection.

Our Values:

Our values have always been a significant part of our service to customers and they have helped shape Northcott into the wonderful organisation it is today. We are Innovative because we develop new ideas and solutions with creativity in anticipation of changing needs. We are Respectful because we believe that everyone's voice is unique and that they have the right to be heard. We are Brave because we have the courage to stand up for people with all abilities even in the face of adversity.

Before applying for a role at Northcott, we encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story

Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email recruitment@northcott.com.au .

Diversity and Inclusion Statement

Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at diversity@northcott.com.au .