Service & Production Manager

3 weeks ago

Melbourne, Victoria, Australia Bayside Group Full time
About the company
Our client is an industry leader in the distribution, servicing, and support of specialist equipment sourced from world-class manufacturers - Trusted across Australia and New Zealand by those working in environmental, civil, mining, and industrial fields.
About the Role
The Service and Production Manager is a permanent leadership role responsible for overseeing and coordinating the Service and Production teams to ensure operational performance aligns with the clients' strategic objectives and values. This role focuses on uniting a diverse team, promoting collaboration, and driving ongoing improvements in efficiency, quality, and customer satisfaction.
Key responsibilities:
  • Lead and develop a diverse team, promoting accountability and company values.
  • Manage daily operations to ensure quality, efficiency, and alignment with business goals.
  • Maintain safety and compliance by managing hazards and equipment standards.
  • Collaborate across teams to ensure smooth operations and effective problem-solving.
  • Work closely with Engineering, Logistics, Technical Support, Warehouse, and Customer Service for smooth workflows
  • Promote open communication and teamwork across all operational teams
Key attributes:
  • Relevant qualifications such as a Diploma or Degree in Business Management, Industrial Technology, or a Certificate IV/Diploma in Leadership and Management. Lean Six Sigma certification is highly valued.
  • Proven experience managing service and/or production teams in industrial equipment or related industries, including multi-site or large-scale operations.
  • Demonstrated ability in implementing and sustaining LEAN or similar continuous improvement frameworks
  • Excellent communication, problem-solving, and decision-making abilities, coupled with a strong commitment to customer satisfaction, safety, integrity, and teamwork.
This is a great leadership opportunity to join a business that's been growing across Australia and New Zealand. You'll be an important part of driving the future success of a trusted brand with quality products. For more information on this role, contact Kashmira Paulet on 0403 601 361.
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