Retail: Part Time Customer Service

1 day ago

Emerald, Australia Telstra Part time
Overview

Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. Every day is different and a Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. We offer training on the latest cutting-edge tech and gadgets to keep you at the top of your game, with knowledge and a progressive sales approach that enable you to support and provide solutions for our customers.

Responsibilities
  • Make and maintain connections with a variety of new and existing customers, providing customised solutions for their needs.
  • Deliver consultative service and support to help customers connect faster, better and smarter.
  • Utilise ongoing training to stay up-to-date with current technology and sales techniques.
Perks and Benefits
  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • Flexible, inclusive approach to parental leave
  • Unlimited access to 17,000 learning programs
  • Monthly performance rewards and recognition programs
Hiring Details
  • Locations: EMERALD (Shop 03, Central Highlands Marketplace Corner Capricorn Highway and Codenwarra Road, QLD 4720 Australia)
  • Store Hours: Monday–Friday 9:00 AM – 5:00 PM, Saturday 9:00 AM – 4:00 PM, Sunday CLOSED
  • Multiple Part-Time roles available
Is This You? Qualifications

We are looking for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, suited to people with the following attributes and skills:

  • Ability to easily build a connection with a variety of new and existing customers
  • Appetite to quickly develop customised solutions for customers
  • Drive to reach and exceed sales targets and KPIs
  • Hunger to learn and grow within the role (and beyond)
  • Positive and resilient approach to customer service in a busy environment
  • Experience in a customer-facing role
Application and Diversity

Hit Apply now After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind and prioritize a workplace where everyone is safe and can thrive. We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.


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