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Partner Success Manager

4 weeks ago

Sydney, New South Wales, Australia Wix Full time

Wix makes it possible for anyone to succeed online.

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 282 million users and their visitors worldwide.

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level.

We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Job Description

Join the Wix Partner Success Managers team and play a pivotal role in making Wix the go-to choice for agencies building client websites. In your day-to-day, you will:

  1. Build and maintain relationships with partners (existing and newly onboarded), with a primary focus on the ANZ market
  2. Identify opportunities to help your partners grow their business using Wix
  3. Advocate internally for our partners by understanding their challenges and product gaps, contributing to the product roadmap
  4. Provide high-level product support and create opportunities for technical training through face-to-face meetings and calls
  5. Be responsible for partner retention
Qualifications
  • You have 5 years of experience, preferably in account management
  • You have high verbal and written communication skills and a high level of proficiency in English
  • You're a natural relationship builder, fostering trust and confidence through effective hands-on product guidance
  • You can prioritize tasks and work within deadlines effectively
  • You're passionate about excellence, learning, and personal growth
  • Experience in online marketing, analytics, interpreting data to drive actions, and creating and giving presentations is a big advantage
Additional Information

We are Wix Partners. Our goal is to make Wix the platform agencies think of when they want to build a website for their clients. We achieve this by focusing on making our partners' and their clients' businesses successful, providing them with the tools to work the way they want and the platform they need to create any site for any client.

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