Program Delivery Officer Level 2

4 weeks ago


Toowoomba, Queensland, Australia Queensland Corrective Services Full time

To ensure a high level of community safety through the coordination and delivery of approved general and / or sexual offending programs to those offenders assessed as requiring offender intervention programs.

The primary accountabilities of the Program Delivery Officer (Level 2) include:

  • Participate in planning activities to ensure prisoners have timely access to appropriate programs and interventions
  • Co-facilitate moderate and high intensity general, violence and sexual offending programs to prisoners
  • Administer appropriate assessments to prisoners and prepare prisoners for offender intervention programs
  • Ensure offender program activities are consistent with evidence-based practice and deliver offender intervention programs in accordance with operational plans
  • Monitor progress of prisoners during programs and related activities and report on progress
  • Comply with program management procedures, standards and guidelines
  • Identify and respond appropriately to risks arising from offender assessment and management
  • Maintain own level of knowledge of contemporary offender programs research and practices, and legislation, policy and procedures in relation to prisoner management
  • Participate in case management activities as required for prisoners assessed as requiring program participation
  • Provide timely information to relevant sites in relation to each prisoner's participation in programs for case management
  • Monitor offender management files and programs to ensure continuity and consistency, ensuring records and information data for the Integrated Offender Management system (IOMS) and the Offender Programs Assessment Service (OPAS) are accurate and current
  • Ensure maintenance, accuracy and appropriateness of records and intervention reports for appropriate authorities
  • Maintain program data, analyse assessment results and record information
  • Provide advice to relevant officers regarding prisoner program suitability and/or other intervention activities
  • Contribute to case management and sentence management activities for prisoners
  • Support, coach and develop staff to effectively conduct their duties and identify opportunities for supporting colleagues in the effective delivery of programs
  • Completion of Agency Supervisor and program facilitator training
  • Provide supervision in accordance with Accountability Standards and QCS supervision model/approach

Applications to remain current for 12 months.

Job Ad Reference: QLD/651604/25

Closing Date: Friday, 15 th August 2025

Occupational group Psychology, Counselling & Social Work
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