Desktop Engineer or Network Engineer – Level 2

3 weeks ago

Toowoomba, Queensland, Australia ScaleUp Technologies Full time

About Us

We are a Technology focused company, with a mission to assist our Customers to unleash the power of business transformation through effective use of latest technology.

We are team of well diversified industry experts with global delivery experience working cohesively to deliver effective technology solutions to organizations of varied sizes and businesses- like startups, SMBs & Fortune 500 businesses to drive innovation and deliver on our promises to stakeholders.

We offer full spectrum of services, Consulting - Design - Build - Managed services; to provide Turn Key solutions that address the business needs of our Customer organization.

Our business operations across geographies and are being supported by our offices in India, Indonesia, Australia.

Website: https://www.scaleuptech.com.au/

About the Role

We are looking for a Senior Network & Security Engineer to join a network-specialist Managed Security Services Provider (MSSP). This is a field services role to support critical infrastructure for edge, switch, wireless and Industrial OT/IoT technologies.

ScaleUp is seeking 2–3 experienced Level 2 Desktop or Network Engineers based in or around Toowoomba QLD and Newcastle NSW to provide critical, on-call support for a leading Mining and Resources client through our partner. This role complements your existing position and involves being available 24/7 for one-week rotations, responding to urgent technical issues and attending client sites within a 4-hour window when required.

Core Network Responsibilities

  • Deploy, and maintain multi-site network topologies (core/distribution/access layers).
  • Configure and manage Layer 2 and Layer 3 networks (VLANs, routing, STP, OSPF, BGP)
  • Implement, document, and support FortiSwitches, HPE/Aruba switches and Cisco Meraki switches
  • Manage and patch physical infrastructure including rack-mounted switches, firewalls, and patch panels
  • Lead physical rollout projects, including HA firewall deployments and structured cabling reviews

Edge/perimeter Responsibilities

  • Deploy and manage Fortinet firewalls (FortiGate) in HA, multi-VDOM, and Security Fabric setups
  • Configure advanced FortiOS policies including NAT, IPS, Web Filtering, SSL inspection, and VPNs
  • Maintain FortiManager and FortiAnalyzer for centralised configuration and threat analysis
  • Familiarity with agile methodologies and infrastructure architecture is a plus.

Desirable Cyber security and compliance attributes

  • Actively support Essential 8 compliance (patching, application control, admin rights management)
  • Implement Microsoft 365 hardening (MFA, Conditional Access, Defender for Endpoint)
  • Work with the Infrastructure and L2 teams to complete remediation tasks in line with internal security projects

Requirements and Skills

  • 3+ years in an MSP/MSSP or complex enterprise environment
  • Industry certifications such as Expert-level Fortinet (NSE 4+) or CCNP/CCIE, Meraki Solutions Specialist (PCNSA/PCNSE desirable).
  • Strong experience with HPE switches, Cisco Meraki, or similar enterprise-grade switches
  • Familiarity with PRTG and Fortinet logging/alerting tools (FortiAnalyzer, FortiSIEM)
  • Able to work independently on infrastructure or security projects with minimal supervision
  • Australian citizenship, permanent residency or working visa required
  • Must pass police, background and medical checks
  • Valid driver's licence and own vehicle.

Personal Attributes

  • Strong problem-solving skills and structured troubleshooting methods.
  • Detail-oriented mindset with a focus on documentation, process, and security.
  • Able to communicate and escalate with national/remote team members
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