Senior Technical Architect

3 weeks ago

Melbourne, Victoria, Australia Salesforce Full time
Overview

Senior Technical Architect to join Salesforce Health & Life Sciences (HLS) team. In this role, you will serve as a solution design authority and technical leader across complex digital health programs. You will architect scalable, secure, and interoperable Salesforce solutions that align with healthcare-specific needs and technical standards. This includes collaborating with providers, government agencies, and partners to modernize clinical systems, patient portals, and case management workflows.

Responsibilities
  • Lead architecture for Salesforce implementations across healthcare, aged care, disability, or community services.
  • Design solution architectures aligned with clinical workflows, funding models, and privacy/compliance frameworks.
  • Guide delivery teams through technical governance, integration planning, and secure configuration practices.
  • Translate complex business and regulatory requirements into solution roadmaps and architectural blueprints.
  • Engage directly with CIOs, CMOs, architects, and technical stakeholders to shape strategic outcomes.
  • Ensure designs comply with standards such as FHIR, HL7, ISO27001, My Health Record, and related reforms.
  • Collaborate with product, engineering, and partner teams to validate architecture during delivery execution.
  • Mentor junior consultants and contribute to practice growth through knowledge-sharing and innovation.
  • Support pre-sales solutioning, proposals, and architecture assessments when required.
Basic Requirements
  • 8+ years of enterprise software delivery experience, with at least 3+ years as a Salesforce Technical Architect.
  • Salesforce Domain Architecture certifications required (e.g., Application Architect, System Architect).
  • Proven experience leading technical architecture in healthcare programs (e.g., hospital, aged care, mental health, NDIS).
  • Strong understanding of cloud architecture, data modeling, integrations, and platform security.
  • Demonstrated ability to lead stakeholder engagement and communicate with both business and technical teams.
  • Ability and willingness to travel across ANZ based on project needs.
Preferred Qualifications
  • Prior consulting experience with enterprise customers and/or government health providers.
  • Experience with Salesforce technologies: Health Cloud, OmniStudio, Service Cloud, MuleSoft, Public Sector Solutions.
  • Additional Salesforce certifications (e.g., Health Cloud Accredited Professional, B2B/B2C Solution Architect).
  • Familiarity with enterprise architecture frameworks — TOGAF certification strongly preferred.
  • Experience with DevOps, CI/CD pipelines, and agile project delivery (e.g., SAFe).
  • Knowledge of ANZ healthcare standards: Medicare, NDIS, Support at Home, My Health Record.
  • Exposure to Salesforce Industries (SFI) and relevant accelerator kits.
About Salesforce

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Salesforce believes in equality and inclusivity in the workplace. Recruitment decisions are based on merit, competence, and qualifications.


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