Regional Marketing Manager

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About Us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Our products enable hundreds of thousands of businesses to mail and ship billions of items annually — over $200 billion worth — globally.

Our mailing and shipping software portfolio includes ShipStation, Stamps.com, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. We partner with Amazon, UPS, USPS, eBay, Shopify, WooCommerce, and Walmart.

Our Values

Win as One. Delight Customers. Deliver Great Outcomes.

The Role

The Regional Marketing Manager will develop and execute marketing strategies to generate demand, increase customer acquisition, and foster customer advocacy for ShipStation in Australia and New Zealand. The role involves close collaboration with sales, marketing, and other departments to implement local marketing initiatives. The ideal candidate is ambitious, proactive, and capable of working across teams to achieve results with limited resources.

This position is hybrid (3 days in-office in Sydney).

Travel Requirements

• US once a year for training
• Monthly on-site visits to prospective clients
• Quarterly interstate travel for industry events

The Team

ShipStation helps tens of thousands of online retailers manage orders and shipments efficiently. Since 2011, we have been a leader in delivery management software, helping online sellers scale and deliver exceptional experiences through our SaaS platform. We integrate with over 300 ecommerce platforms, marketplaces, and carriers including Australia Post, Sendle, eBay, Amazon, Shopify, and more.

Part of Auctane, headquartered in Austin, Texas, we are expanding into APAC and seeking talented individuals to join our Australia team based in Surry Hills.

Key Responsibilities

• Regional Marketing Execution: Develop and implement marketing programs to enhance customer acquisition. Analyze the competitive landscape, establish KPIs, and optimize campaign performance.
• Events and Partnerships: Build partnerships and participate in local events to increase brand awareness and acquire customers.
• Sales Enablement and Lead Nurture: Collaborate with sales on lead follow-up, provide tools, and utilize automation for nurturing leads.
• Content Creation: Produce webinars, localized content, customer stories, and adapt global content for local audiences.
• Media and Website Optimization: Work with the performance team to optimize media spend and improve website performance.
• Monitor and report on marketing KPIs to inform strategy.

Qualifications

• Bachelor's degree in Marketing, Business, or related; MBA preferred.
• 3-5 years in operational marketing with proven growth results.
• Strong digital marketing knowledge and tools proficiency.
• Excellent communication and interpersonal skills.
• Data-driven with analytical skills.
• Ability to work effectively in a fast-paced, collaborative environment.

Preferred Attributes

• Proactive, resourceful, and goal-oriented mindset.
• Customer-centric approach.
• Passion for technology and ability to explain technical concepts simply.
• Skilled at translating complex info into clear messaging.
• Ability to influence cross-functional teams and thrive in dynamic settings.

What We Offer

• All necessary equipment for seamless remote work.
• Hybrid working model (3 days in Sydney office).
• Located in Sydney CBD with a vibrant office culture, snacks, and social activities.
• Unlimited holiday leave.
• Professional development budget and LinkedIn Learning access.
• Health and wellbeing support, including enhanced sick and compassionate leave.
• Referral bonus up to $6,000.
• Weekly catered lunches and Friday social drinks.

Additional Duties

• Sit, walk, stand for periods, and lift up to 10kg as part of normal duties.

Position Details

• Seniority Level: Mid-Senior
• Employment Type: Full-time
• Job Function: Marketing and Sales
• Industry: Software Development

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