Customer Solutions Advisor

3 weeks ago

Belconnen, ACT, Australia Vodafone Full time
Customer Solutions Advisor - Full time - Belconnen

Vodafone is hiring for a Customer Solutions Advisor - Full time - Belconnen. Join to apply and become part of our team delivering value and great customer experiences.

What you'll be doing

You'll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives. If you are someone who naturally finds solutions and thrives on connecting with people, you'll fit right in. You'll be ensuring customers receive the best value and the best advice.

On any given day, you could find yourself
  • In the front row seat to all the latest devices, accessories and perks including events from our partners.
  • Providing the best value solutions for our customers to fit their lifestyle.
  • Providing support for troubleshooting technical queries, plus helping customers confidently use the Vodafone app to help themselves at home.
  • Training will be provided to level up your knowledge in our dynamic industry.
Who we are looking for

You bring a spark of joy and enthusiasm to every customer interaction. You're an excellent communicator, adaptable, and excited about technology—someone who is keen to learn about the latest gadgets and trends. Your positive energy, attentiveness, and genuine interest in our products will make you a great fit with our team.

Join us with 38 hours to be worked over a minimum of 5 shifts. We service our customers 7 days a week, so there is flexibility. You can also offer additional availability to pick up extra shifts when it works for you.

What can we offer?
  • Competitive salary with great rewards, with opportunities to boost earnings through incentives and bonuses.
  • A SIM plan with unlimited calls, texts and data.
  • Wellbeing support and a range of leave benefits, including volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
  • In-depth training on the latest tech and topics like leadership and coaching.
  • Opportunities for career progression into leadership or head office through the Future you Intern and Work Experience programs.

We encourage you to apply even if you don't meet every single requirement—the power of diverse experiences helps us grow. If you're excited about this role, apply now.

What's next? Our recruitment process is simple: submit your CV and you'll be invited to complete a 15-minute assessment. If there's a connection, you'll speak with our Talent Acquisition team on a quick phone chat, and then come in for an in-store interview with the Store Manager.

Requirements: To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.

Job details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Telecommunications

To learn more about similar opportunities in Belconnen, Australian Capital Territory, Australia, and surrounding areas, check our updates regularly.


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