Reservations Supervisor

7 days ago


Perth, Western Australia Pro-invest Careers Full time

About Us:
Country Comfort Perth is a well-regarded accommodation provider offering a range of facilities for both business and leisure travelers. Our guests enjoy free Wi-Fi, free on-site parking, a refreshing swimming pool, and a welcoming restaurant. We provide free transfers to and from Perth Airport Terminals 1, 2, 3, and 4, and feature a 24/7 front desk along with beautifully maintained gardens. Conveniently located close to Perth Domestic Airport, just a short stroll from Grove Farm Reserve and the Swan River, our property offers the perfect balance of comfort and convenience.

Role Overview:
We are seeking an enthusiastic and dedicated Restaurant Supervisor to join our team at Country Comfort Perth. As the Restaurant Supervisor, you will play a pivotal role in overseeing the day-to-day operations of our on-site restaurant, ensuring exceptional customer service and a smooth dining experience for our guests. This is a hands-on role where you will lead a team, manage shifts, and contribute to maintaining a high standard of food quality and service.

Maternity coverage role: mainly Monday - Wednesday (but days may vary depending on business demands)

Key Responsibilities:

  • Supervise and support restaurant staff, ensuring excellent service delivery.
  • Oversee daily restaurant operations, including opening and closing procedures, inventory management, and staff training.
  • Coordinate with the kitchen team to ensure timely food preparation and delivery.
  • Ensure a clean, organized, and welcoming environment for both staff and guests.
  • Handle guest queries, complaints, and special requests with professionalism and courtesy.
  • Assist in managing restaurant budgets, ensuring cost-effective operations without compromising on quality.
  • Implement health and safety protocols to maintain a safe and compliant work environment.
  • Collaborate with management to enhance the restaurant's overall service and guest satisfaction.

About You:
We are looking for a passionate hospitality professional with the following qualifications:

  • Previous experience in a supervisory or leadership role within the hospitality or food and beverage industry.
  • Strong communication and interpersonal skills, with a focus on customer service excellence.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Knowledge of restaurant operations, including inventory management and staff training.
  • Excellent organizational skills with attention to detail.
  • Flexibility to work a variety of shifts, including weekends and public holidays.

Benefits:

  • Competitive salary based on experience.
  • Free Wi-Fi and on-site parking.
  • Access to a swimming pool and lovely gardens.
  • Discounts on accommodation and dining for you and your family.
  • Opportunities for career growth and development within a supportive team environment.

Join us at Country Comfort Perth, where we strive to create memorable experiences for both our guests and our team members

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