Program Operations Manager

3 weeks ago

Melbourne, Victoria, Australia Auscamp Full time

Company Description

Auscamp is a leading tourism, outdoor education provider and Licensed Tour Operator primarily operating in Victoria. Established in 1986, Auscamp initially specialized in providing outdoor activity equipment, and soon expanded into outdoor education, tourism, outdoor and adventure programs. Over the years, it has grown into one of the largest providers of safe and innovative outdoor education and tourism services in Victoria, working with over 80 schools, a range of community and faith groups aswell as domestic and international toursim markets. Despite its growth, Auscamp maintains a community-focused approach, ensuring a personalized touch in all its programs.

Role Description

This is a full-time, on-site role for a Program Operations Manager, located in Victoria. The Program Operations Manager will be responsible for overseeing the planning, coordination, and execution of outdoor education programs. Day-to-day tasks include managing program logistics, supervising staff, ensuring safety standards are met, liaising with schools, clients and community groups, and developing new program offerings. Additionally, the role involves ensuring all equipment is maintained and ready for use, and working closely with the GM to achieve organizational goals.

Qualifications

  • Experience in program planning, coordination, and execution of outdoor activities
  • Strong leadership and supervisory skills
  • Excellent communication and interpersonal skills
  • Knowledge of safety standards and risk management in outdoor settings
  • Ability to develop and maintain relationships with a diverse range of clients
  • Experience in equipment management and maintenance
  • Bachelor's degree in Outdoor Education, Physical Education, or related field is preferred
  • First Aid certification and WWCC essential
  • Ability to work independently and as part of a team
  • Experience in conducting training sessions for staff is beneficial
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