Sales Associate

1 week ago

Sydney, New South Wales, Australia TORY BURCH Full time

Job Summary

The Sales Associate plays a pivotal role in delivering an exceptional customer experience, fostering brand loyalty, and driving business growth through sales. This role requires a strong commitment to service, a genuine interest in people, authenticity, fashion sense, and excellent selling skills.

We are seeking a highly motivated Sales Associate to join our team at the historic Sydney QVB location for our new store.

Key Responsibilities

  • Represent the Brand – As a brand ambassador, maintain the highest standards of store presentation and embody the essence of Tory Burch.
  • Create the Customer Experience – Deliver outstanding customer experiences and build lasting relationships with our customers.
  • Be Team Player – Demonstrate exceptional selling skills, product knowledge, and a positive attitude, contributing to a fun, professional, and productive work environment.
  • Drive the Business & Deliver Results – Proactively achieve and maximize sales, build and maintain new and existing customer relationships.
  • Operational Excellence – Adhere to all sales and operational policies, manage inventory effectively, and provide support as needed with operational and back-of-house activities.

Education, Prior Experience, and Skills Needed

  • Certificates or diplomas in any discipline (business or fashion related preferred)
  • At least 2 years' experience as a Sales Associate in a luxury fashion retail operation
  • Additional experience may be considered for a Senior Sales Associate role
  • Strong personal selling and customer relations experience
  • Sales-driven and goal-oriented
  • Polished and professional demeanor
  • Excellent verbal and written communication skills in English
  • Able to work in a fast-paced and dynamic environment
  • Ability to prioritize and follow up effectively

Employment Details

  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Retail Apparel and Fashion, Luxury Goods and Jewelry, and Retail

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