Sales Administration
5 days ago
Waste Services Group ('WSG') is one of Australia's largest integrated providers of managed services, collections, specialised services, and post-collections services to the SME resource recovery market.
We connect our customers with tailored solutions they can rely on, taking the challenge of making every day more sustainable.
The business is majority owned by Livingbridge, a UK-based private equity company with an Australian office based in Melbourne. The business continues to grow significantly, and with our sustainability plans, it is an exciting time to join the team.
About the roleDue to a team member moving to part-time, we have a job share opportunity working on Tuesdays and Wednesdays in our Sales Administration Team at Premier. As a Sales Administrator, you will be responsible for ensuring a smooth transition of information between Account Managers and Enterprise Resource Planning (ERP) and Customer Contract Management. Whilst this is a fixed-term role, we are looking to make this role permanent should the job share work effectively.
Your responsibilities will include:
- Support Sales teams with administration tasks
- Manage all communications received via the core sales inboxes
- Onboarding/offboarding customer accounts into business ERP
- Identify and correct potential data anomalies
- Customer contract management, including resigns and service changes
- Liaise with various departments relating to customer feedback
- Assist other departments within the business, as required
- Demonstrated experience in customer service
- Microsoft Suite
- Wastedge experience desired but not essential
- Customer Relationship Management (CRM)
The fastest growing Waste Management company in Australia, all the WSG businesses stem from individuals with strong entrepreneurship and customer focus, and a belief that the people in the business are the most important part of their business.
Even though these businesses have joined to become WSG, our culture still holds the intimacy of a family business, the nimbleness of being entrepreneurial, and outcomes-focused offering the flexibility to achieve your goals in the way you like.
With an incredible growth trajectory, our cultural focus is to maintain what we have while we professionalise for scalability.
- We live our values, all day, every day
- Fun work environment with many social events
- Career development - development plans that incorporate in-house training, mentoring, and on-the-job skill development and coaching
- Competitive salary package
If you don't tick every box in this job description, please don't rule yourself out. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes – so if this resonates with you, then please apply.
Seniority levelAssociate
Employment typeFull-time
Job functionAdministrative and Customer Service
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