Head of Applications

4 weeks ago


Sydney, New South Wales, Australia St Vincent's Health Australia Full time

locations NSW - Sydney, CBD, Inner West and Eastern Suburbs VIC - Melbourne, CBD & Inner Suburbs QLD - Brisbane, CBD & Inner Suburbs

time type Full time

posted on Posted Yesterday

time left to apply End Date: August 29, 2025 (19 days left to apply)

job requisition id JR143740

Job Description:

Better and fairer care . Always.

St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and nearly 30,000 people have been behind some of Australia's most important medical breakthroughs. We are a microcosm of Australia's health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.

We are looking for a special kind of person - a St Vincent's kind of person. Someone who puts excellence, compassion, connection and caring for other people at the heart of everything they do .

Are you a strategic and dynamic technology leader with a passion for driving innovation and making a real-world impact? We're seeking a Head of Applications to shape and lead the strategy, governance, and performance of our application ecosystem, ensuring it meets the evolving needs of our patients, residents, and staff.

In this pivotal, enterprise-wide role, you will report directly to the National Director Healthcare Platforms. You will take end-to-end accountability for the full lifecycle of all business-critical applications. This is a unique opportunity to directly influence our digital transformation journey by driving the adoption of modern, cloud-based, and interoperable technologies that improve clinical safety, efficiency, and overall staff and patient experiences.

This is a Permanent Full-Time position based in any of ou r Group Head Offices in Sydney , Brisbane or Melbourne on a hybrid working arrangement – 3 days a week in office and 2 days working from home. In this role, there will be a requirement to be available outside standard business hours for escalations as needed and may be required to travel interstate on a monthly or bi-monthly basis.

Key responsibilities of the role:

Provide strategic direction and oversight for St Vincent's enterprise application portfolio, ensuring alignment with our Digital Strategy and the St Vincent's 2030 transformation agenda

Lead the end-to-end application lifecycle, ensuring platforms are secure, scalable, and well-managed from acquisition to retirement

Drive the modernisation of our application ecosystem, ensuring vendors and internal teams deliver exceptional, cost-effective support that aligns with our SLAs and operational requirements with a SaaS-first approach where appropriate

Build strong relationships and act as a trusted advisor to clinical, operational, and corporate stakeholders, ensuring applications support S t Vincent' s broader healthcare objectives

Guide and mentor a high-performing team of application specialists, product managers, and service managers, fostering a culture of innovation and continuous improvement that enhance application usability, performance, and clinical/business workflow to directly impact staff and patient experiences

Oversee and manage the applications portfolio budget, ensuring financial sustainability and value-driven outcomes and strategic priorities

Uphold the highest standards of service reliability and business continuity by overseeing the performance, security, and compliance of our technology and data assets. This includes embedding ITIL standards and leading rapid response and root cause analysis for all incidents and problems

Things that work for us:

Proven experience in managing an IT Applications Services department, including in a SaaS/Web-based systems environment

Strong knowledge of the business processes of hospital environments and a deep understanding of cloud service offerings, SaaS, and digital web and mobile applications

Demonstrated experience engaging and influencing stakeholders at senior levels, with exceptional leadership, communication, and negotiation skills

Proven experience in identifying and managing risks associated with complex IT-enabled projects and programs

T ertiary qualification in Computer Science, Information Technology, Project Management, or a relevant field

Membership of relevant associations such as the Australian Institute of Digital Health, Certified Health Informatician Australasia (CHIA), and Supplier Relationship Management Practitioner certification

Things that work for you:

Ability to visibly see your impact on the business and its service

Competitive salary packaging options

Discounted private health insurance

Employee Assistance Program for staff and their families

Access to the Fitness Passport (FP)

At St Vincent's we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us.

Pre-Employment Checks

Your employment is conditional upon the completion of all required pre-employment checks, including relevant immunisations.

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How To Apply

Please submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability.

Please note - we will be progressing applications throughout the advertising period. Respectfully, no recruitment agencies.

Closing Date:28 August 2025 11:59pmJob Description:

Better and fairer care . Always.

St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and nearly 30,000 people have been behind some of Australia's most important medical breakthroughs. We are a microcosm of Australia's health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.

We are looking for a special kind of person - a St Vincent's kind of person. Someone who puts excellence, compassion, connection and caring for other people at the heart of everything they do .

Are you a strategic and dynamic technology leader with a passion for driving innovation and making a real-world impact? We're seeking a Head of Applications to shape and lead the strategy, governance, and performance of our application ecosystem, ensuring it meets the evolving needs of our patients, residents, and staff.

In this pivotal, enterprise-wide role, you will report directly to the National Director Healthcare Platforms. You will take end-to-end accountability for the full lifecycle of all business-critical applications. This is a unique opportunity to directly influence our digital transformation journey by driving the adoption of modern, cloud-based, and interoperable technologies that improve clinical safety, efficiency, and overall staff and patient experiences.

This is a Permanent Full-Time position based in any of ou r Group Head Offices in Sydney , Brisbane or Melbourne on a hybrid working arrangement – 3 days a week in office and 2 days working from home. In this role, there will be a requirement to be available outside standard business hours for escalations as needed and may be required to travel interstate on a monthly or bi-monthly basis.

Key responsibilities of the role:

  • Provide strategic direction and oversight for St Vincent's enterprise application portfolio, ensuring alignment with our Digital Strategy and the St Vincent's 2030 transformation agenda

    • Lead the end-to-end application lifecycle, ensuring platforms are secure, scalable, and well-managed from acquisition to retirement

      • Drive the modernisation of our application ecosystem, ensuring vendors and internal teams deliver exceptional, cost-effective support that aligns with our SLAs and operational requirements with a SaaS-first approach where appropriate

        • Build strong relationships and act as a trusted advisor to clinical, operational, and corporate stakeholders, ensuring applications support S t Vincent' s broader healthcare objectives

          • Guide and mentor a high-performing team of application specialists, product managers, and service managers, fostering a culture of innovation and continuous improvement that enhance application usability, performance, and clinical/business workflow to directly impact staff and patient experiences

            • Oversee and manage the applications portfolio budget, ensuring financial sustainability and value-driven outcomes and strategic priorities

              • Uphold the highest standards of service reliability and business continuity by overseeing the performance, security, and compliance of our technology and data assets. This includes embedding ITIL standards and leading rapid response and root cause analysis for all incidents and problems

Things that work for us:

  • Proven experience in managing an IT Applications Services department, including in a SaaS/Web-based systems environment

    • Strong knowledge of the business processes of hospital environments and a deep understanding of cloud service offerings, SaaS, and digital web and mobile applications

      • Demonstrated experience engaging and influencing stakeholders at senior levels, with exceptional leadership, communication, and negotiation skills

        • Proven experience in identifying and managing risks associated with complex IT-enabled projects and programs

          • T ertiary qualification in Computer Science, Information Technology, Project Management, or a relevant field

            • Membership of relevant associations such as the Australian Institute of Digital Health, Certified Health Informatician Australasia (CHIA), and Supplier Relationship Management Practitioner certification

Things that work for you:

  • Ability to visibly see your impact on the business and its service

    • Competitive salary packaging options

      • Discounted private health insurance

        • Employee Assistance Program for staff and their families

          • Access to the Fitness Passport (FP)

At St Vincent's we value inclusivity and diversity and acknowledge the importance of creating a work environment that is welcoming, safe, fair and impartial and invites people from all backgrounds to join us.

Pre-Employment Checks

Your employment is conditional upon the completion of all required pre-employment checks, including relevant immunisations.

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How To Apply

Please submit your application via the Apply button, include your resume and a brief cover letter outlining your experience and suitability.

Please note - we will be progressing applications throughout the advertising period. Respectfully, no recruitment agencies.

Closing Date:28 August 2025 11:59pmReconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

time left to apply End Date: August 29, 2025 (19 days left to apply)

time left to apply End Date: August 29, 2025 (19 days left to apply)

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Become a healthcare superheroAbout Us

St Vincent's Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857.

Founded by the Sisters of Charity more than 180 years ago, St Vincent's is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead's vision, commitment and inspiration lives on in us and the work we do.

From modest beginnings, St Vincent's Health Australia is today the nation's largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities.The St Vincent's family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.

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