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Administration Assistant

4 weeks ago

Newcastle, New South Wales, Australia Samaritans Foundation Full time
The Opportunity

Newcastle Anglican has a great opportunity for an Administration Assistant to join the team and provide support across all Therapy and Behaviour Support and associated services.

In this role, you will manage referrals and enquiries for the services and assist the team in the development of information and resources.

This is a Part-Time position (3 days per week), totaling 45.6 hours per fortnight. The role works on Monday, Tuesday, and Friday.

Why You'll Love Working With Us
  • Growth & Development: Dedicated professional development support
  • Family Friendly: 14 weeks paid parental leave or 3 weeks partner leave + super contributions
  • Smart Salary Packaging: Save on rent, mortgage, or bills—up to $611 per fortnight
  • Education Perks: Up to 40% off school fees at our Anglican schools
  • Wellness Boost: Access to over 300 gyms with Fitness Passport
  • Mental Health Support: Free access to our Employee Assistance Program
  • Career Progression: Opportunities for advancement
  • Flexibility: Support for flexible work arrangements
Role & Responsibilities
  • Ensure excellent quality service through appropriate and timely communications
  • Manage information and data relating to the provision of services to people with disabilities
  • Work within several IT platforms to enhance outcomes for people with disabilities
  • Support the development of the TaBS across a range of specific programs and services
  • Collaborate with team members, team leaders, and the Community Services Manager to ensure quality service delivery
  • Enter, update, and maintain data on multiple IT platforms
  • Prepare service agreements and related paperwork for clients and services
  • Maintain client files to ensure information is accessible as needed
  • Perform administrative duties such as faxing, emailing, filing, photocopying, typing, and taking minutes
  • Develop service proposals and quotes for fee-for-service customers
  • Support billing processes and collaborate with the finance team
  • Liaise with NDIS regarding budgets and funding requests
  • Monitor claims and supports on the NDIA portal
  • Assist with maintaining fleet vehicles, including service bookings and log sheets
  • Order supplies for sites as required
About You
  • Certificate III in Business Administration or relevant industry experience
  • Excellent communication and interpersonal skills
  • Customer service focus and experience
  • Ability to work collaboratively in a team
  • Strong organizational skills and ability to manage multiple activities
  • Initiative and ability to work independently
  • Proficiency in Word, Excel, Access, and web-based platforms
  • Experience with databases and accurate data entry
  • Strong attention to detail
  • Understanding of confidentiality principles
Who We Are

Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organization serving the Hunter and Central Coast communities. We offer a Christian presence through parishes, schools, Anglican Care, and Samaritans. Our vision is for people to flourish through our work, inspired by Jesus. We are committed to providing a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.

For more information, visit www.newcastleanglican.org.au or contact the talent team at careers@newcastleanglican.org.au. You must have the right to live and work in Australia.

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