Housekeeping Supervisor

3 weeks ago

Melbourne, Victoria, Australia Pullman Hotels & Resorts Full time
Overview

Join to apply for the Housekeeping Supervisor role at Pullman Hotels & Resorts.

Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG. It is one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans. Our renovated stylish 419 rooms provide guests with a truly luxurious experience. At the heart of our hotel is an extraordinary team who turn small gestures into heart-warming moments. The hotel features Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. Hospitality is a work of heart; join us and become a Heartist.

Job Description: In this role your duties will include (but not limited to):

Responsibilities
  • Oversee and assist with managing the in-house Laundry Department.
  • Allocate and organise daily room assignments and team responsibilities.
  • Perform detailed room inspections to ensure brand excellence is upheld.
  • Support roster planning and operational efficiency.
  • Coach, mentor and train Public Area Attendant team members in line with brand standards.
  • Respond to guest requests, feedback, and solve problems with professionalism and urgency.
  • Ensure rooms are released in a timely manner to meet check-in targets.
  • Build and maintain strong relationships with Front Office and Engineering to support a seamless guest experience.
Qualifications
  • Experience in a Housekeeping Supervisor role (premium or upscale hotel background is ideal).
  • Strong leadership and team coordination skills.
  • Meticulous eye for detail and standards of cleanliness.
  • Ability to prioritise in a fast-paced environment.
  • Clear communication - written, verbal and interpersonal.
  • A proactive and guest-first mindset.
  • Flexibility to work a rotating roster across mornings and evenings, weekdays and weekends.
Additional Information
  • You must have valid and current working rights in Australia.
  • Accor, we are committed to ensuring our people feel welcome and feel valued by creating an inclusive and supportive environment. We offer:
    • A fun, diverse & inclusive culture where we value you being the Real Deal.
    • Career progression opportunities as far as the eye can see.
    • Extensive local, national and international discounts on Accommodation, Food & Beverage and other hospitality benefits.
    • A team that is all about development, giving you endless opportunities to grow and progress in your career.

If this sounds like your next step, please apply today to see where a conversation could take you. We can't wait to hear from you

Additional Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Hospitality

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