Retail: Customer Service

3 days ago

Launceston, Tasmania, Australia Telstra Full time
Overview

Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.

Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. You will be continually trained on the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service powers will empower you to support and solution for our customers.

If you would like to know a little more, here's something we prepared earlier: Life at Telstra

Benefits
  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave - do it your way
  • Unlimited access to 17000 learning programs - something for everyone
  • Monthly performance rewards and recognition programs
  • There\'s more Benefits Your Way - Telstra
Is it you we\'re looking for?

We\'re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role
Location and employment
  • Locations: currently hiring across KINGS MEADOWS (MEADOW MEWS PLAZA) and LAUNCESTON
  • Casual, Part-Time and Full-Time roles available
  • Store hours vary - search your store
Application next steps

Hit Apply now After you\'ve submitted your application, our next step is an assessment supported by Hire Vue. Please keep an eye out for their email to move things along.

Equal opportunity

Retail Opportunities at Telstra. When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

Job information
  • Seniority level: Mid-Senior level
  • Employment type: Part-time
  • Job function: Customer Service
  • Industries: Retail Appliances, Electrical, and Electronic Equipment

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