Probation Services Officer

Join to apply for the Probation Services Officer role at Queensland Corrective Services. Strathpine District Office has a permanent full-time vacancy for the AO4 Probation Services Officer. Community Corrections is responsible for supervising adult offenders in the community. The Probation Services Officer ensures a high level of community safety by ensuring offender compliance with the reporting requirements and conditions of community-based orders and reparation orders through supervising and case managing offenders. The role undertakes court administration duties and has an equal focus upon actively maintaining community networks and ongoing relationship development with stakeholders to ensure sustainable community service projects. We are looking for someone who demonstrates the agency values and is ready to work within a legislative and rehabilitative environment.

The primary accountabilities of the Probation Services Officer include:

• Ensure supervision and monitoring of offenders on reparation and/or other orders in accordance with legislation and operating practice guidelines.
• Undertake direct interaction with offenders regarding the resolution of issues pertaining to reporting requirements and their ability to comply with order conditions.
• Identify and respond appropriately to risks arising from offender management including appropriate liaison with management as required.
• Understand and execute responsibilities in accordance with governance mechanisms to deliver compliance and support business improvement.
• Ensure the timely provision of service and advice to courts, boards and other agencies regarding offenders.
• Complete the administration of contravention documentation for offenders subject to community-based orders and/or other orders in consultation with Case Management Officers.
• Contribute to case management and sentence management activities for offenders.
• Demonstrate skills in report writing and case noting to a professional standard expected for the audience of both internal and external stakeholders.
• Develop productive relationships with service providers and the community generally to enhance the community's regard for probation and parole services.
• Conduct drug testing of offenders and maintain accurate statistics as required.
• Prepare accurate and timely breach documentation.
• Execute duties as an officer of the Court.
• Ensure security, maintenance, accuracy, access and appropriateness of case notes and intervention reports for appropriate staff and approved internal and external authorities.
• Supervise offenders participating in community service work and undertake other surveillance activities as required within the district office.
• Develop and maintain relationships with key community stakeholder groups, community service sites, service providers and the community generally to enhance the community's regard for offender reparation.
• Assist offenders for readiness and participation at community service project sites.
• Conduct quality control processes such as auditing of offender case-loads and completing annual workplace health and safety audits of community service site projects.
• Demonstrated ability to work within a small team environment and rely upon a generic skill-set to assist performance outcomes related to offender management.
• Emotional resilience to self-regulate and balance personal challenges that may arise whilst working in some of Queensland's most isolated communities.
• A genuine commitment to invest in the community and understand remote protocols including the multicultural offender profile and promote a positive image of QCS.

Please refer to the Queensland Corrective Services Applicant Information Guide for instructions about how to complete and submit your application via the SmartJobs and careers website.

Applications to remain current for 12 months.

Occupational group: Community Care

• Entry level

• Full-time

• Other, Information Technology, and Management
• Industries: Public Safety

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