Commercial Food Manager

4 weeks ago

Canberra, ACT, Australia IKEA Full time

IKEA Canberra, Australian Capital Territory, Australia

Overview

Join to apply for the Commercial Food Manager role at IKEA.

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity, and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

About this work area

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that's good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the "Swedish Food market". We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is

Responsibilities
  • Lead and implement the food strategy and calendar, working with key stakeholders.
  • Ensure top-notch customer service for a great food experience.
  • Maintain high standards in food operations and customer satisfaction.
  • Build a skilled and competent food team.
  • Improve the food business by acting on customer feedback.
  • Help create and execute the business plan, aligning food with store events.
  • Manage the Swedish Food Market and restaurant.
  • Work with insights and sales data to drive changes and improvements to shopfloor and operations.
Who you are / Qualifications
  • Have a passion for food and aim for commercial success with a strategic approach.
  • Understand business well and can influence and negotiate to make the food section profitable.
  • Communicate clearly and work well with different stakeholders.
  • Experience and understanding of operation in fast paced food business.
  • Manage your time efficiently to complete projects and tasks on schedule.
  • Have experience with budgets and P&L analysis, understanding gross margin and sales.
  • Are a strong leader who can implement processes and focus on team growth.
Additional information
  • This role is Permanent Full-time, 76hrs/fortnight
  • Applications close Thursday 18th September 2025
  • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
Employment type
  • Full-time
Job function
  • Other
  • Retail
Benefits
  • 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

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