Media and Communications Advisor

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Ding Ding Trams are the heart of Melbourne – join our team and be part of the world's largest tram network.

Role Purpose

At Yarra Trams, our mission is to deliver world-class transport services to our passengers. In this role, you will contribute to this goal by:

• Protecting and enhancing the reputation of the organisation by developing and delivering clear, timely and engaging communications across internal and external channels
• Supporting media relations, crisis communication, content development, and leading the delivery of the organisation's social media strategy.

Please note this role participates in the 24/7 media on-call roster, on average one week per month.

Responsibilities

• Build relationships across the business to source engaging stories that align with Yarra Trams' culture and business objectives. Includes researching, production (copy, and video/photography) and posting compelling stories for internal and external audiences.
• Develop, implement, and evaluate the organisation's social media strategy across all platforms. Analyse social media metrics to refine content strategies and report on performance.
• Work with subject matter experts from across the business to develop clear and compelling conference presentations and award submissions.
• Support the proactive and reactive media engagement, including drafting media releases, briefing notes, talking points, Q&As, and responses to media enquiries
• Supporting the Principal Advisor, Media and Communications to draft media releases, briefing notes, talking points, Q&As, and responses to media enquiries.

Skills/Experience

• Relevant qualifications in Communications, Public Relations, Media, Journalism or a related field.
• Demonstrated 3+ years experience in a similar media or communications role, ideally within government, transport, infrastructure or other high-profile industries.
• Strong writing and editing skills with the ability to tailor content for diverse audiences and channels.
• Experience in developing and executing social media strategies and managing digital platforms.
• Confident working under pressure, managing competing priorities and meeting tight deadlines.
• High level of professionalism and judgement in handling sensitive issues and confidential information.
• Strong interpersonal skills with the ability to work collaboratively across teams and with external stakeholders.

Why Yarra Trams?

At Yarra Trams, we foster a workplace grounded in respect, celebrating diversity and embracing inclusivity. You'll also enjoy the following benefits:

• A free travel pass for Victoria's Public Transport Network
• Competitive salary and great conditions
• A commitment to your health and wellbeing including free flu vax, discounted gym membership, and access to our Employee Assistance Program (EAP)
• Paid Parental Leave for primary caregivers

About Yarra Trams

Yarra Trams is proudly operated by Yarra Journey Makers, a joint venture between Transdev Australia and John Holland. We work with the Department of Transport and Planning, alongside its transport agencies and operators to provide a fully integrated, sustainable transport service for the people of Melbourne.

We're all Journey Makers, connecting people and communities across Melbourne. We're committed to caring for each other, our passengers, and the communities we serve. Our Diversity & Inclusion Strategy is a key pillar and as an equal opportunity employer, we value diversity and encourage candidates of all ages, those with disabilities, and people of Aboriginal and Torres Strait Islander heritage to apply.

Please note, our selection process includes pre-employment checks, such as a police check and a medical assessment. Yarra Trams employees are required to adhere to Yarra Trams Policies and Procedures such as, but not limited to, Health and Safety Policy, Equal Employment Opportunity & Workplace Bullying Policy, Drug and Alcohol Management Program Policy (including drug and alcohol testing programs).

If you would like further details about an advertised role, or if you require an adjustment in the application process, or any other information in alternate formats please email careers@yarratrams.com.au or call 1800 800 007