Hospital Liaison Manager

2 weeks ago


Melbourne, Victoria, Australia at Full time

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Be the face of Prestige Inhome Care as a Hospital Liaison ManagerABOUT US

At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years.

ABOUT THE ROLE

If you're a clinician who thrives on connection, loves solving problems on the fly, and can spot a smooth discharge pathway from a mile away, this is your kind of role.

At Prestige Inhome Care, we're not just providing services; we're making hospital to home transitions seamless, fast, and stress free. As the Hospital Liaison Manager, you'll be the vital link between hospital teams and our care coordination specialists, helping patients leave hospital sooner and recover where they're happiest: at home.

Why You'll Love This Role
  • Clinical Impact, Real-World Results - Your work directly reduces discharge delays, improves patient flow, and enhances recovery outcomes.
  • Connection & Influence - Build trusted relationships with social workers, OTs, NUMs, palliative care and allied health teams to ensure patients get the right care, right on time.
  • Variety & Visibility - From MDT meetings to bedside signups, you'll be a familiar and trusted presence across wards and departments.
  • Growth & Challenge - Combine your clinical expertise with business development skills to generate referrals, increase awareness, and help more people get home faster.
A Day in the Life
  • Attending daily MDT meetings to identify discharge opportunities.
  • Meeting patients and families at the bedside to organise their care plans.
  • Coordinating with Prestige's intake and case management teams to ensure nothing falls through the cracks.
  • Updating key hospital and internal systems so everyone's in the loop.
  • Strengthening partnerships with hospital teams through proactive engagement.
ABOUT YOU:
  • A clinical or allied health qualification (nursing, OT, physio, social work, etc.).
  • Confidence in building professional relationships in a hospital setting.
  • Experience in healthcare, aged care, or community services (or the ability to quickly adapt to a new sector).
  • A growth mindset and the ability to see opportunities where others see roadblocks.
  • Tech skills to complete quick and accurate electronic client signups.
The Impact You'll Make
  • Help patients transition home the same day their care is planned.
  • Reduce unnecessary bed days and improve hospital flow.
  • Bring Prestige's trusted services to more people who need them.
What's in It for You?

We're proud to share that Prestige Inhome Care has been recognised as one of AFR BOSS Best Places to Work for the second year running This back-to-back recognition is a testament to the supportive, empowering, and values-driven culture we've built, and continue to build together.

At Prestige, we genuinely believe our people are our greatest strength. From our carers providing extraordinary support in our client's homes across the East Coast of Australia, to our passionate office team behind the scenes, every person here plays a vital role in helping our clients live independently with dignity and joy.

This national recognition reinforces what we've always known, when our people feel valued, respected, and supported, they thrive. And when they thrive, so do our clients.

Here's just some of what you can expect when you join the team:

  • Your Birthday Off: Take your birthday off each year because it should be celebrated.
  • A Warm Welcome:Experience a tailored onboarding with Personalised Induction Plans.
  • Grow and Learn: Professional development is in your hands with the Prestige Training Hub and 5 days of paid study leave. Participate in regular development programs such as the Prestige Mentoring Program, the 6-month Team Leader Program, and Lunch and Learn sessions. Senior leaders can look forward to our Annual Leadership Retreat.
  • Give Back: One paid Volunteer Day to make a meaningful impact in your community.
  • Celebrate: Join our Monthly Birthday Celebrations, Wellness Initiatives, mid-year Awards night, Christmas Parties, Guest Speakers, Team Building Exercises, and more.
  • Support When You Need It: Access our Employee Assistance Program (EAP) for confidential counselling and support.
APPLY NOW

Join us and be part of one of Australia's Best Places to Work, not just once, but two years in a row

We are committed to respond to every applicant If you do not receive a response within a week of submitting your application, please email careers@prestigeinhomecare.com.au or call Jason on 1300 10 30 10

At Prestige Inhome Care, we believe in the power of diversity and inclusion. We encourage applications from people of all abilities, Aboriginal and Torres Strait Islander peoples, individuals from Culturally and Linguistically Diverse backgrounds, and the LGBTIQ+ community. We are dedicated to fostering an inclusive and respectful workplace where everyone can thrive. If you need support to participate in our application process, please reach out to us by calling 1300 10 30 10 or emailcareers@prestigeinhomecare.com.au

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Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Liaison Manager?
  • What's your expected annual base salary?
  • How much notice are you required to give your current employer?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Do you own or have regular access to a car?

Community Services & Development 101-1,000 employees

Premium Service. Quality Care. Bespoke Support.

For 20 years, Prestige Inhome Care has helped Australians maintain their independence in the comfort of their own home. We offer tailored in-home care, nursing, and disability support, with a vision to always exceed our client's expectations.

Join a workplace where you can balance work and home commitments with flexible hours. Enjoy hybrid working arrangements with the ability to work from home up to 2 days per week and work flexible hours as appropriate for your role and our clients. We have offices in Victoria, New South Wales, and Queensland

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