Policy Services Consultant, WFI

4 weeks ago

Toowoomba, Queensland, Australia IAG Full time
Overview

Help shape the future as a Policy Services Consultant, WFI. WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG), we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.

Your Role

You'll provide high-quality support to clients and distribution partners by processing insurance renewals, endorsements, and policy updates across a portfolio of representatives. You'll underwrite risks within your delegation, ensure compliance with underwriting guidelines, and monitor the quality of submissions. Daily tasks include managing emails, coordinating post-outs, handling incoming calls, and supporting debtor follow-ups.

This 12-month maximum term role is based in Jagera Giabal and Jarowair Country (Toowoomba), working full time — Monday to Friday from 8:30am to 5:00pm. You'll spend your first six months in the WFI office completing supervised training and earning your ANZIIF Tier 2 General Insurance Compliance certification. Following this period, hybrid work arrangements — two days per week from home — will be offered, aligned with business requirements.

On Offer

  • Joining WFI you'll have access to a raft of benefits from across the Group:
  • Boosted superannuation with 13% as standard
  • 5 myLeave days per year on top of annual leave
  • Inclusive leave such as public holiday swap and gender affirmation leave
  • Discounts on every day and special occasion items
  • A certified Family Inclusive WorkplaceTM
  • Employment type eligibility criteria apply

About You

  • Tech-savvy and confident using multiple systems to manage tasks efficiently
  • Clear communicator with strong rapport-building and active listening skills
  • Customer-focused with a commitment to timely, accurate service delivery
  • Able to work autonomously, make decisions, and follow business processes
  • Detail-oriented with the ability to manage priorities and maintain compliance

About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference.

We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We're ready for you. Apply today.


#J-18808-Ljbffr

  • Policy Services Consultant, WFI

    4 weeks ago

    Toowoomba, Queensland, Australia IAG Full time

    OverviewHelp shape the future as a Policy Services Consultant, WFI. WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG), we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.Your RoleYou'll provide high-quality support to clients and distribution partners by...

  • Consultant, Sales

    4 weeks ago

    Toowoomba, Queensland, Australia IAG Full time

    Make a difference as a Client Service Consultant.WFI is an insurance provider where you can build a career. Part of Insurance Australia Group (IAG), we are one of Australia's leading rural and business insurers, committed to friendly, personal service.Your RoleWe are seeking a Client Service Consultant to join our community-minded WFI team. You will work...

  • Consultant, Sales

    3 weeks ago

    Toowoomba, Queensland, Australia IAG Full time

    Join to apply for the Consultant, Sales & Service role at IAG1 day ago Be among the first 25 applicantsJoin to apply for the Consultant, Sales & Service role at IAGGet AI-powered advice on this job and more exclusive features.Make a difference as a Consultant, Sales and Services.WFI is insurance you can have a career with. Part of Insurance Australia Group...

  • Consultant, Sales

    3 weeks ago

    Toowoomba, Queensland, Australia IAG Full time

    Join to apply for the Consultant, Sales & Service role at IAG1 day ago Be among the first 25 applicantsJoin to apply for the Consultant, Sales & Service role at IAGGet AI-powered advice on this job and more exclusive features.Make a difference as a Consultant, Sales and Services.WFI is insurance you can have a career with. Part of Insurance Australia Group...

  • Membership Consultant

    1 week ago

    Toowoomba, Queensland, Australia The Fit Lab Health and Fitness Centre Full time $104,000 - $130,878 per year

    The Fit Lab is seeking a professional Fulltime Membership consultant to join the TeamWho You Are:We want to hear from people who thrive on working in a high energy environment, who are 'people, people' and have the drive and ambition to not just do the job, but build a long term career with us. The membership Consultant role is responsible for dealing with...

  • Urban Forest Policy Officer

    1 week ago

    Toowoomba, Queensland, Australia Toowoomba Regional Council Full time $80,000 - $100,000 per year

    BRING YOUR PASSION FOR URBAN FORESTS AND GREEN SPACES TO A TEAM INTEGRAL TO OUR REGION'S PARKS STRATEGY$94, $98,910.82 gross per annum, plus 17.5% annual leave loading and up to 12.65% superannuation.This is a Permanent Full time position based at our gorgeous Principal Depot in Charlton.About the Toowoomba RegionNestled approximately 125km west of...

  • Employment Consultant, Disability Employment Services

    2 weeks ago

    Toowoomba, Queensland, Australia Advanced Personnel Management Full time $60,000 - $90,000 per year

    Job DescriptionWhy join APM?APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of...

  • Senior Service Coordinator

    3 weeks ago

    Toowoomba, Queensland, Australia Queensland Corrective Services Full time

    About the roleCorrectional centres are responsible for the delivery of custodial services across Queensland. People in custody are supervised in either high or low security correctional centres. High security centres provide for the management of adult prisoners held in secure custody correctional centres across Queensland.Within the context of the role...

  • Senior Service Coordinator

    3 weeks ago

    Toowoomba, Queensland, Australia Queensland Corrective Services Full time

    About the role Correctional centres are responsible for the delivery of custodial services across Queensland. People in custody are supervised in either high or low security correctional centres. High security centres provide for the management of adult prisoners held in secure custody correctional centres across Queensland. Within the context of the...

  • Service Coordinator

    4 days ago

    Toowoomba, Queensland, Australia Healthy Life Community Services Full time $60,000 - $90,000 per year

    Service Coordinator – Disability ServicesLocation: Primarily work from home with regular travel required for site visits. Candidate must be based within a reasonable travel distance from Toowoomba.Employment Type: Full-timeReports to: Operations ManagerAre you passionate about empowering people with disability to live their best lives? Do you thrive in...