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Customer Service Specialist

1 month ago

Melbourne, Victoria, Australia KE Select Full time

Join to apply for the Service Administrator role at KE Select

2 weeks ago Be among the first 25 applicants

Join to apply for the Service Administrator role at KE Select

Get AI-powered advice on this job and more exclusive features.

Customer Service Specialist | Medical Devices

  • Growth Opportunities & Professional Development
  • Work alongside a collaborative and supportive team
  • Global market-leading organisation

A market leader in the Medical Aesthetic industry, they are at the forefront of cutting-edge surgical and non-surgical cosmetic technology and have offices right across the globe. Due to internal changes, they are looking to appoint a Customer Service Specialist to provide customer service and support to their engineers in the field.

As the Customer Service Specialist, you will be supporting customers from quotation to delivery, while coordinating and dispatching job flows for our Field Service Engineers on site.

Melbourne based role.

Duties And Responsibilities Include
  • Answer inbound calls
  • Maintain internal reports
  • Process quotes & sales orders
  • Issue invoices
  • Coordinate logistics
  • Liaise with internal departments – finance, warehouse, business development.
  • Manage returns process.
  • Schedule and dispatch field service engineers

About you
  • Previous experience in customer service or administration is essential for this role.
  • The ability to work autonomously.
  • Proficiency in MS Office applications, particularly Excel
  • Experience with Salesforce and Oracle Cloud operating systems
  • "Can do" attitude.

The Benefits
  • Attractive base salary
  • Annual bonus structure
  • Great workplace culture
  • Fantastic management who understands family comes first

What's Next?

We are currently short-listing and interviewing candidates for this role. Please click 'APPLY NOW' if you meet the above criteria. Only short-listed candidates will be contacted.

KE Select is an Australian-based, leading Scientific & Medical Recruitment Partner for many organisations within the Life Science, Medical, Clinical, Hospital and Healthcare space.

We Specialise in Permanent and Temp recruitment across Australia and New Zealand. If you are a candidate looking for a new role or a company looking for an industry-specific recruitment firm, please visit our website to find out more. www.Keselect.comSeniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesHuman Resources Services

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