Student Support Officer

Join to apply for the Student Support Officer role at Department of Education, Western Australia.

This is a permanent full-time position commencing Term 4, 2025.

Applecross Senior High School's (SHS) goal is to encourage young people to achieve their potential through the value and enjoyment of learning. The foundations for success lie in the careful development of inclusive and welcoming learning environments. By creating forums within these environments and giving students a voice, we become aware of their collective needs, ensuring that the necessary support can be delivered for strategic improvement.

Applecross SHS is seeking a motivated Student Support Officer to join their Student Services team. To be successful for this role you will ideally have excellent interpersonal and communication skills and will be able to collaborate and work effectively with our Student Services team, students, parents and wider school community.

• Assist with administrative processes and provision of information to students, staff and parents, ensuring a responsive and effective student support service.
• Under direction, collaborate and conduct discussions with staff, parents/guardians and the community to identify student absenteeism and truancy and to collect and provide case information.
• Assist with the implementation of a range of school attendance strategies.
• Assist in supporting programs for individuals and/ or groups of students.
• Maintain information and record systems
• Establish and maintain communication and liaison networks within the school community and with other key stakeholders.
• Provide support for special projects and across School/College teams as required
• Plan and coordinate Student Services events both during the school day, evenings and weekends
• Provide assistance with maintaining physical and financial resources of the Student Services department.

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Rex Lilleyman, Associate Principal – Student Services, on (08) 9314 9393 or emailing rex.lilleyman@education.wa.edu.au

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

To work with us, you must:

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• obtain a valid Working With Children Check before you start; and
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education's Screening Unit before you start.

Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).

Apply online in two easy steps:

Step 1: Select Apply for Job. Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.

Step 2: Attach your documents

Your application should include:

• A CV of up to two (2) pages outlining your employment history and professional learning summary relevant to this position
• A three (3) page statement addressing the following selection criteria as outlined in the attached JDF
• Demonstrated good written and verbal communication skills and the ability to provide a professional, confidential service to a range of clients.
• Demonstrated good interpersonal skills, including the ability to establish and maintain effective working relationships.
• Demonstrated experience in the use of computerised management information systems including database, spreadsheet and word processing software.
• Demonstrated effective organisational skills and experience in providing administrative support with the ability to manage conflicting timelines.

It is recommended you have your attachments ready before selecting Apply for Job.

Your application must be received before the closing date and time. Late applications will not be accepted.

For technical support submitting your application, you can call the Department of Education's Recruitment team on (08) 9264 4127 for assistance.

Advertised Vacancy Number: IPS/SS991305

Applications close: 4.30pm (AWST) on Friday, 12 September 2025