Registry and Judicial Support Officer

Overview

Kickstart Your Career in Industrial Relations

Support the Western Australian Industrial Relations Commission and Industrial Magistrates Court whilst gaining hands-on experience in a dynamic, collaborative industrial relations environment alongside industry experts.

About Us

The Western Australian Industrial Relations Commission is a specialist industrial tribunal and court of record. Established by the Industrial Relations Act 1979 (WA), the Commission resolves disputes about industrial matters, including any matter relating to the work, privileges, rights or duties of employers or employees in industry.

The Department of the Registrar provides administration, advice and support to enable the general community, employee and employer associations, industrial practitioners and government agencies to make applications to the Commission, the Industrial Magistrates Court and the Industrial Appeal Court.

Our Values

• Excellence in Customer Service
• Innovation and continuous improvement
• Accountability and Integrity
• Respect and inclusiveness
• Collaboration and team spirit

About the Role

This is a customer focused role that provides registry and judicial support services to the Commission, the Industrial Magistrates Court of Western Australia and the Western Australian Industrial Appeal Court.

In this role you will provide information and support to a diverse range of clients, including assessing and processing applications and claims, and managing complex and sensitive cases through administrative oversight. The role primarily supports the Commission and is an escalation point for Registry Support Officers.

Additionally, there is scope to broaden your responsibilities across other jurisdictions, providing judicial assistance to the Industrial Magistrates and the Clerk of the Court. This may include performing court officer duties, liaising with involved parties, editing judgments, preparing orders, and conducting legal research.

It is a busy environment, but we collaborate and work positively together as a team to ensure we deliver a high-quality service.

Our Ideal Candidate

We are seeking someone who is enthusiastic, collaborative, shares our values and demonstrates a commitment to delivering responsive customer service. Your effective communication and interpersonal skills and high level of attention to detail will enable you to deliver services to a diverse range of people.

Equally important is that you have experience in interpreting and applying legislation, procedures and/or instructions, and have knowledge of court or tribunal practices and registry procedures.

You enjoy solving problems and your effective planning and organisation skills will ensure your success in this busy team environment.

We believe all our people are leaders irrespective of their role. We are committed to building the leadership capability of our people and to support this we have adopted Leadership Expectations. The leadership context for this position is Personal Leadership.

How to Apply

If you would like to join our supportive and committed team, please submit your curriculum vitae (CV) and cover letter of no more than 2 pages, addressing the following 3 criteria from the Job Description Form:

• Demonstrated experience in interpreting and applying legislation, procedures and instructions.
• Knowledge of, or experience in, court and/or tribunal practices and registry procedures.
• Demonstrated ability to provide a high level of customer service to a diverse range of people.

Your application should provide sufficient information for the Panel to make an assessment of your skills and experience relevant to this role. Please note that an assessment of the remaining selection criteria outlined in the JDF will occur throughout various stages in the selection process.

Working With Us

We offer a supportive, diverse, and innovative environment, with great benefits including, but not limited to:

• Great central CBD location.
• Generous leave provisions which include personal leave, an additional 3 public service holidays per year, purchased leave and parental/adoption leave.
• Wellbeing program which includes onsite ergonomic massage, skin cancer screenings and ergonomic assessments.
• Employee assistance program which includes professional counselling and assistance for employees and their families.
• Choice of Government Superannuation Scheme or superannuation scheme of choice.
• Salary packaging options.
• Further professional development and ongoing training opportunities.

Other Conditions

This is a permanent full-time position, however part-time options may be considered.

This process may be used to fill other similar permanent or fixed term positions that may arise throughout the Department for the 6 months following the approval of the initial recruitment decision.

Australian Permanent Residency status is a minimum requirement for permanent appointment to the WA Public Sector. Appointment will be subject to a successful Criminal Record Screening clearance.

Substantive Equality

We are an equal opportunity employer committed in fostering a safe and positive workplace culture. We firmly believe that the best services come from a workplace where varied views are welcomed and encouraged every day. Diversity and inclusion is valued and we encourage people from all backgrounds and experiences to apply. We particularly encourage applicants from Aboriginal and Torres Strait Islander backgrounds.

If you require any reasonable modifications to the application, recruitment, selection, or assessment process, please reach out to HR@wairc.wa.gov.au. Our People and Culture Team will assist you and ensure that your accessibility requirements are considered.

Position Details

Position Title: Registry and Judicial Support Officer

Agency: Department of the Registrar, Western Australian Industrial Relations Commission

Salary Level: 3 - $83,114 - $89,226 per annum

Location: Perth, CBD

Unit/Division: Registry Services

Work Type: Permanent - Full Time

Position No.: 01709116

Closing Date: 2025-09-22 12:00 PM

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